Client Service Team Member jobs in United States
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SLT (Strengthen - Lengthen - Tone) · 3 weeks ago

Client Service Team Member

positionHoboken, NJ
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

SLT (Strengthen - Lengthen - Tone) is a company focused on providing exceptional client services in a fitness environment. They are seeking a Client Service Team Member to greet and engage clients, provide top-notch customer service, and assist with studio operations to enhance the client experience.

FitnessTrainingWellness

Responsibilities

Greet and engage clients in a positive and friendly manner
Provide the highest level of client/customer service and hospitality to all clients/prospective clients
Share pricing and class information with prospective clients
Deliver Megaformer machine demos to new clients
Complete studio tours with new clients
Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
Ensure complete knowledge of Mariana Tek system
Assist Management with day-to-day operations of the studio
Ensure prompt response to studio emails; notify Studio Manager if needed
Understand SLT product knowledge, policies and procedures for retail operations
Complete basic Megaformer machine maintenance
Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience
Assist in retail inventory at the end of the month
Complete opening and/or closing checklists
Perform other studio duties as needed

Qualification

Mariana TekCustomer serviceLeadershipInterpersonal skillsPhysical abilityOrganizational skillsTeamworkCommunication

Required

Must have superior customer service skills
Must have excellent interpersonal skills and a service-oriented outlook
Must be highly organized
Ability to work independently as well as on a team
Should have a strong ability to communicate clearly with team members, clients and senior management
Must be able to move and/or lift heavy items, up to 50 lbs
Minimum of three shifts per week; minimum 4 hours each
Ability to work flexible hours; early morning/late night/ weekends
Some holidays (open year-round)

Preferred

Mariana Tek software experience a plus
Leadership experience a plus

Company

SLT (Strengthen - Lengthen - Tone)

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If cardio, strength training, and Pilates had a baby…it would be SLT.
dateFounded in 2011
location
New York, New York, USA
people-size51-200 employees
web-link
http://www.sltnyc.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2016-08-10Private Equity

Leadership Team

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Amanda Freeman
Founder & Chairman
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Recent News

lankatalks.com
SLT-MOBITEL surges ahead with robust Q1 2025 profit growth
2025-05-17
lankatalks.com
SLT Group ends FY 2024 with significant turnaround in profitability
2025-03-01
Lanka Talks
SLT Group FY and 4Q 2023 results impacted by macro-economic challenges
2024-03-04
Company data provided by crunchbase