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State of Delaware · 1 day ago

Management Analyst I

Georgetown, DE

Full-time

Onsite

New Grad, Entry Level

0+ years exp

The State of Delaware's Department of Health and Social Services (DHSS) is dedicated to improving the quality of life for its citizens. The Management Analyst I will support the agency by monitoring internal services for compliance and effectiveness, conducting data analysis, and assisting in the development of management objectives.

Government

No H1B

Responsibilities

Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives

Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; Defines and may make recommendations for correcting problems

Analyzes data gathered and develops solutions or alternative methods of proceeding

Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives

Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns

Studies pertinent background material such as legislation, administrative orders and regulations

Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources

Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes

May supervise administrative support and/or paraprofessional staff. Supervision is exercised over at least two or more merit full time positions per the Merit Rules. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline

Qualification

Bachelor's degreeDescriptive statisticsInferential statisticsNarrative report writingData analysis

Required

Possession of a Bachelors degree or higher which includes coursework in conducting studies, descriptive statistics and inferential statistics

Six months experience in conducting studies such as evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures

Six months experience in descriptive statistics such as the mean, median, mode or standard deviation

Six months experience in narrative report writing

Knowledge of inferential statistics such as correlation, t-tests, f-tests or analysis of variance