HawaiiUSA Federal Credit Union · 1 week ago
Branch Manager
Mililani Branch, Mililani, HI, US
Full-time
Onsite
Senior Level
$78K/yr - $98K/yr
5+ years expHawaiiUSA Federal Credit Union is a local, not-for-profit, federally insured financial cooperative dedicated to helping members achieve their financial goals. The Branch Manager oversees all operational, financial, and customer service aspects of a branch to ensure its success, driving profitability and leading a high-performing team.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
Manage daily branch operations including customer service, loan underwriting, and personnel to ensure smooth and compliant functioning
Lead, supervise, and develop branch personnel by providing coaching, training, and performance evaluations to build a motivated and skilled team
Drive branch sales initiatives by promoting loan products, managing loan portfolios, and executing outbound calling campaigns to meet and exceed sales targets
Ensure compliance with all banking laws, regulations, and internal policies while handling banking disputes and resolving customer issues promptly and professionally
Oversee profit and loss management by monitoring financial performance, controlling expenses, and implementing process improvements to maximize branch profitability
On call 24 hours/ 7 days a week
Valid driver's license, good driving record, and use own vehicle
Travel as assigned
Notary
Qualification
Required
Minimum of 5 years of experience at a financial organization with at least 3 years in a supervisory or management role
Strong knowledge of banking laws, regulations, and compliance requirements
Proven experience in loan underwriting, loan sales, and managing loan portfolios
Demonstrated ability in personnel supervision, team management, and talent retention
High School Diploma
Valid driver's license, good driving record, and use own vehicle
Preferred
Bachelor's degree in Finance, Business Administration, or a related field
Experience working within a credit union or similar financial institution
Advanced certifications such as Certified Branch Manager (CBM) or similar banking credentials
Proficiency in banking process improvement methodologies and tools
Experience in developing and sustaining a sales culture within a financial services environment
Benefits
100% of employees’ single medical, drug, vision, and dental monthly health insurance premiums
Paid volunteer time
Pay it forward program
Matching their charitable donations up to $250 per year per employee
Tuition assistance for higher education
Paid Time Off
11 Paid Holidays
401(k) and 3% Employer Contribution
Health insurance
Vision insurance
Dental insurance
Prescription drug insurance
Tuition reimbursement
Life insurance
Flexible spending account
Disability insurance
Opportunities for advancement
Employee assistance program
Referral program
Retirement plan
Employee discount
Paid training
Professional development assistance
AD&D insurance
Volunteer time off
Credit union membership
Paid orientation
Company
HawaiiUSA Federal Credit Union
HawaiiUSA Federal Credit Union is a not-for-profit federally insured financial cooperative owned and operated by our members.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jen Yamane
Senior Talent Acquisition Partner
Joanne Ching
Financial Wellness Partner
Recent News
Business Journals
2024-05-27
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