Mercedes-Benz of Easton ยท 20 hours ago
Automotive Service Advisor
Columbus, OH, 43219, US
Full-time
Onsite
Mid LevelMercedes-Benz of Easton is a best-in-class dealership with the largest repair facility in the region. As a Service Advisor, you will own the customer experience in the service lane, acting as the first point of contact for clients regarding their vehicle status, repairs, and diagnostics.
Retail
Responsibilities
Manage the end-to-end service experience for our clients
Review inspection findings and video MPIs with customers
Present maintenance and repair recommendations confidently
Coordinate promise times and ensure accurate repair documentation
Collaborate with technicians, parts and support teams
Qualification
Required
Previous Service Advisor experience required
Strong communication, follow-up, and time management skills
Ability to perform in a structured, high-volume environment
Strong record of positive customer satisfaction results
Fantastic communication skills with your customers
Professional personal appearance
Preferred
luxury preferred
Benefits
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Company
Mercedes-Benz of Easton
Mercedes-Benz of Easton is the epitome of luxury, sophistication and performance.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase