Flooret · 1 day ago
Head of People Operations
Flooret is a fast-growing flooring company built on quality, transparency, and operational discipline. The Head of People Operations is responsible for ensuring accurate, consistent, and scalable people operations, overseeing core processes such as onboarding, compensation administration, and compliance.
Building MaterialHome Improvement
Responsibilities
Own and maintain people operations systems
Design and manage onboarding and offboarding processes
Maintain accurate employee records, titles, compensation data, and documentation
Ensure consistency and data integrity across people, benefits, and finance-related systems
Identify gaps, inconsistencies, or risks and resolve them proactively
Oversee compensation and benefits administration
Partner with Finance and vendors to ensure accurate payroll and compensation outcomes
Administer commissions, bonuses, and incentives according to approved structures
Coordinate compensation changes, promotions, and role updates
Support annual review and merit cycles with clean data and documentation
Ensure compliance and documentation rigor
Ensure consistent application of company policies and procedures
Coordinate multi-state employment requirements with outside partners and counsel
Maintain documentation for role changes, employee relations matters, and terminations
Track acknowledgements, trainings, and required compliance items
Support managers and leaders with clarity
Serve as the primary resource for people operations processes
Provide managers with clear documentation, timelines, and expectations
Escalate judgment-based or sensitive matters appropriately
Ensure people processes are applied consistently across the organization
Qualification
Required
3–7 years of experience in People Operations, HR Operations, or a similar operational role
Experience overseeing payroll, benefits, and compensation processes without necessarily processing them
Familiarity with multi-state employment environments
Strong attention to detail and comfort owning complex systems
Ability to manage recurring processes and deadlines with consistency
High level of discretion and professionalism
Benefits
Meaningful bonus opportunity tied to execution quality, accuracy, and operational effectiveness