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Florida International University · 13 hours ago

Associate Director, STEP Success (Supported Transition to Excellence Pathway)

Miami, FL

Full-time

Onsite

Mid, Senior Level, Lead/Staff

$80K/yr - $90K/yr

4+ years exp

Florida International University is a Top 50 public research university located in Miami, offering over 200 degree programs. The Associate Director, STEP Success oversees initiatives aimed at promoting student retention and timely graduation for those in the Supported Transition to Excellence Pathway, collaborating with various units to design interventions and monitor progress.

Financial ServicesIncubatorsManagement Consulting

Diversity & Inclusion

H1B Sponsor Likely

Responsibilities

Leads a team of STEP Success Specialists who implement targeted projects to promote retention/re-enrollment, and progression to timely graduation, of students admitted through the Supported Transition to Excellence Pathway (STEP)

Collaborates with unit leadership to design targeted interventions for the STEP population and maintains a calendar of these initiatives for the STEP Success Team

Works to meet or exceed the university's retention and graduation goals through closely monitoring the re-enrollment and progression of students in their assigned populations.. And implements appropriate interventions

Coordinates data from various platforms to identify when students miss critical course milestones, and generates accurate and comprehensive lists of students for outreach

Develops and implements systems for tracking and evaluating the team's initiatives. Prepares reports summarizing student success initiatives and interventions, including summary of impacts and findings

Keeps detailed records of the team's projects. Regularly analyzes and reports on the impact of the projects. Reviews and updates strategy with unit leadership, based on impact data

Advises and makes recommendations on academic goals and policies related to the Supported Transition to Excellence Pathway

Develops communication plans and/or reviews communications designed for students in the STEP pathways

Directly supervises a team of STEP Success Specialists, including but not limited to, overseeing hiring, coordinating relevant training and ongoing professional development, establishing internal processes and best practices, and conducting performance evaluations

Meets regularly with STEP Success Specialists to assign projects. Manages the implementation of those projects and ensures that detailed and accurate records are documented and maintained

Assists with student issues escalated by the STEP Success Specialists, as well as other sensitive cases, as needed

Develops partnerships with the academic units and other student support units, including but not limited to Academic Advising, Financial Aid, Office of Scholarships, Student Financials, and Registrar. Ensures coordination between central and local outreach efforts

Performs other related duties may be assigned. The omission of related duties does preclude the supervisor from assigning them

Qualification

Data analysisTeam leadershipAcademic advisingProject managementCollaborationCommunication skills

Required

Bachelor's degree and six (6) years of appropriate experience, or Master's degree and four (4) years of experience

Preferred

Previous experience working as an academic advising and/or other student service experience

Experience leading or supervising teams and fostering effective collaboration

Company

Florida International University

Glassdoor4.2

FIU is Miami's public research university. Offering bachelor's, master's and doctoral degrees, both on campus and fully online.

Founded in 2016

Miami, Florida, USA

5001-10000 employees

http://startup.fiu.edu/

H1B Sponsorship

Florida International University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (52)

2024 (50)

2023 (50)

2022 (42)

2021 (59)

2020 (45)