Globe Life · 1 week ago
Bilingual Insurance Verification Specialist (Full-Time Remote)
United States
Full-time
Remote
New Grad, Entry LevelGlobe Life is committed to empowering its employees and fostering a caring culture. They are seeking a Bilingual Insurance Verification Specialist to verify life and health insurance applications directly with potential customers, which is a vital part of the New Business and Underwriting process.
Financial ServicesInsurance
Responsibilities
Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment
Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed
Clearly explain the application process to potential customers
Accurately complete additional paperwork as needed
Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database
Transfer calls to the appropriate department as needed
Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's)
Be enlisted in special projects that encompass making numerous outbound calls, recording activities requested by/from customers, etc
Qualification
Required
Minimum typing requirement of 35 wpm
Superior customer service skills required – friendly, efficient, good listener
Proficient use of the computer, keyboard functions, and Microsoft Office
Ability to multitask and work under pressure
Excellent organization and time management skills
Must be detail oriented
Have a desire to learn and grow within the Company
Reliable and predictable attendance of your assigned shift
Ability to work full time and/or part time based on the position specifications
Preferred
Bilingual English and Spanish preferred
Knowledge of medical terminology and spelling is a plus
Benefits
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Company
Globe Life
Globe Life is an insurance company.
Founded in 1951
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$250M2024-08-15Post Ipo Debt· $250M
2019-08-09IPO
Leadership Team
Frank Svoboda
Executive Vice President and Chief Financial Officer
Recent News
PR Newswire
2025-11-07
2025-10-29
Company data provided by crunchbase