Support Team Specialist jobs in United States
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DriveTime ยท 7 hours ago

Support Team Specialist

DriveTime is a company that provides quality warranty and ancillary products, and they are seeking a Support Team Specialist responsible for processing repair requests and facilitating communication between various parties. The role requires excellent communication skills and the ability to thrive in a fast-paced environment while ensuring a positive resolution for customers.

AutomotiveFinancial ServicesSales Automation

Responsibilities

Injecting and processing repair requests
Uploading documentation
Coordinating tow requests submitted by business partners, customers, and internal departments
Facilitating communication between parties through email and internal systems
Ensuring a smooth path toward a positive resolution for the customer

Qualification

Communication skillsProblem solvingAdministrative experienceDetail-orientedAgility in fast-paced environmentFeedback-drivenTeamwork

Required

High School diploma
Experience working in an administrative role
Meets quality production expectations, while maintaining high level of accuracy
Comfortable balancing multiple tasks while using a variety of computer systems
Commitment to teamwork and personal growth
Passionate and goal oriented
Excellent verbal and written communication skills
Agile in a fast-paced environment
Plays well with others
Works well in a time crunch
Fantastic problem solver
Detail-Oriented
Feedback-Driven

Preferred

Bachelor or Associate degree

Benefits

Work From Home
Medical, dental, and vision, oh my!
401(K)
Company paid life insurance policy
Short and long-term disability coverage
Growth Opportunities
Tuition Reimbursement
Wellness Program
Consistent Work Schedule
Game Room
In-House Gym
Enjoy Social Events?
Paid Time Off

Company

DriveTime

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DriveTime Automotive Group is a dealer helping people with credit issues purchase a vehicle of their choice.

Funding

Current Stage
Late Stage

Leadership Team

R
Ray Fidel
CEO
Company data provided by crunchbase