Data Center Technician, DCC Communities jobs in United States
cer-icon
Apply on Employer Site
company-logo

Amazon Web Services (AWS) · 14 hours ago

Data Center Technician, DCC Communities

Amazon Web Services (AWS) is seeking Data Center Technicians to support their customers in multiple locations. The role involves performing server installations, troubleshooting network issues, and ensuring operational efficiency in AWS data centers.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
check
H1B Sponsor Likelynote

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members
Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
Solve problems at their root and step back to understand the broader context
Maintain service level agreements through the implementation of proactive issue detection and reporting

Qualification

Hardware troubleshootingComputer networkingCustomer serviceProblem resolutionDocumentation

Required

2+ years of computer hardware troubleshooting and repair experience
1+ years of computer networking experience
High school or equivalent diploma

Preferred

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave

Company

Amazon Web Services (AWS)

company-logo
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

H1B Sponsorship

Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BIRD Foundation
2025-01-22Grant

Leadership Team

leader-logo
Matt Garman
Chief Executive Officer
linkedin
leader-logo
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
linkedin
Company data provided by crunchbase