Elanders Americas ยท 4 months ago
Assistant Project Manager
Elanders Americas is seeking an Assistant Project Manager who will be responsible for order management of assigned clients. The role involves monitoring client portals for new orders, performing order entry, and ensuring that production and shipping schedules are met.
Manufacturing
Responsibilities
Compares each job to the quoted price and/or specifications, and identifies any alterations or changes, and communicates these changes to the customer, Account Executive, and/or Estimating and Operations departments as needed
Work to understand systems and manufacturing capabilities and processes to looks for opportunities to streamline workflow
Prepares complete and accurate manufacturing instructions (job estimate and job ticket/jacket), using Printstream and forwards to the next operational department
Works with customers to ensure all customer supplied components are available on-time to meet schedule and provides any necessary internal specifications to the customer regarding customer supplied components
Coordinates any outside vendor services with the estimating and operational departments
Coordinates with the customer on proofs, proof approvals and required samples
Works with the operations departments toward resolution of production issues that affect our customers in a professional manner
Follows up on orders to ensure delivery by specified dates; communicates with customer, Account Executives and operations department on job status, as needed, and answers any questions to ensure smooth job flow
Performs monthly billing for each job in a timely manner
Serves as back-up to project managers as assigned
Compiles any needed customer/project report as required by the customer or management
Preserves and organizes customer material in clean and undamaged condition
Train with Project Managers as time allows to broaden skills
Complies with all safety and health policies, procedures and practices; actively supports safety improvement initiatives; uses materials and equipment in an appropriate and safe manner; carries out all tasks in a manner so as to not create a hazard to oneself or others
Supports organizational goals and values
Performs other duties as required
Qualification
Required
Responsible for order management of assigned clients
Monitor client portals and other communication methods for new orders
Perform order entry and pass requirements for production and schedule to manufacturing
Monitor the orders as they progress through production and shipping
Accurate data entry
Safe work practices
Effective and professional communication
Pleasant customer and employee interfacing
Compare each job to the quoted price and/or specifications, and identify any alterations or changes
Communicate changes to the customer, Account Executive, and/or Estimating and Operations departments as needed
Understand systems and manufacturing capabilities and processes to look for opportunities to streamline workflow
Prepare complete and accurate manufacturing instructions (job estimate and job ticket/jacket), using Printstream
Forward manufacturing instructions to the next operational department
Work with customers to ensure all customer supplied components are available on-time to meet schedule
Provide any necessary internal specifications to the customer regarding customer supplied components
Coordinate any outside vendor services with the estimating and operational departments
Coordinate with the customer on proofs, proof approvals and required samples
Work with the operations departments toward resolution of production issues that affect customers in a professional manner
Follow up on orders to ensure delivery by specified dates
Communicate with customer, Account Executives and operations department on job status, as needed
Answer any questions to ensure smooth job flow
Perform monthly billing for each job in a timely manner
Serve as back-up to project managers as assigned
Compile any needed customer/project report as required by the customer or management
Preserve and organize customer material in clean and undamaged condition
Train with Project Managers as time allows to broaden skills
Comply with all safety and health policies, procedures and practices
Actively support safety improvement initiatives
Use materials and equipment in an appropriate and safe manner
Carry out all tasks in a manner so as to not create a hazard to oneself or others
Support organizational goals and values
Perform other duties as required