Home Improvement Intake Specialist (Community Development Specialist) jobs in United States
cer-icon
Apply on Employer Site
company-logo

St. Louis County · 1 week ago

Home Improvement Intake Specialist (Community Development Specialist)

St. Louis County is seeking a Home Improvement Intake Specialist to join the Office of Community Development-Home Improvement Program. This role involves serving as the primary point of contact for program applicants, guiding them through the application process, and ensuring compliance with grant eligibility requirements.

GovernmentPublic Safety

Responsibilities

Serve as the primary point of contact for program applicants, providing information, answering questions, and guiding them through the application process
Collect, review, and verify applicant documentation to determine eligibility for grant programs in accordance with HUD guidelines
Conduct detailed income verification for entire households, ensuring compliance with mandated requirements
Perform investigative tasks such as household composition verification, deed and title searches, and other documentation checks
Communicate effectively and patiently with applicants, including elderly or disabled individuals, offering support and assistance throughout the process
Maintain accurate records and ensure all documentation is complete and compliant with program standards
Collaborate with internal teams to resolve discrepancies and finalize applicant eligibility
Utilize basic accounting skills and familiarity with income verification to support accurate determinations

Qualification

AccountingFinancial knowledgeCustomer serviceIncome verificationDocumentation reviewInvestigative skillsCommunication skills

Required

Bachelor's degree in Accounting, Business Administration, or a related field required
Basic accounting and financial knowledge is essential
Experience in customer service—particularly working with older adults or individuals with disabilities

Benefits

Comprehensive benefits package
Generous Paid Time Off (PTO) policy
Qualified agency for the Public Service Loan Forgiveness program
Paid medical insurance
20 days of PTO (paid time off) the first year and increasing with seniority
11-12 paid holidays
Participate in the St. Louis County retirement plan where they contribute 4% of their salary to the defined benefit plan with vesting after 7 years
Paid life insurance
A credit union
457 Deferred Compensation Plan
Pre-tax premium pay plan
Dependent care and medical expense reimbursement plans
Short and long term disability insurance
Up to 480 hours of paid parental leave for eligible employees welcoming new children, either by birth or adoption
Up to 80 hours of leave for prenatal care
Up to 80 hours for care of the child within the first year

Company

St. Louis County

twittertwittertwitter
company-logo
St. Louis County is a county located in the State of Missouri in the United States.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Derrick Melton, MHSA, MBA, LSSGB
Chief Executive Officer for St. Louis County Healthcare
linkedin
leader-logo
Will Reise
Chief Technology Officer
linkedin
Company data provided by crunchbase