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Porsche Cars North America · 9 hours ago

IT Services Intern

Atlanta, GA

Internship

Onsite

Intern

Porsche Cars North America is seeking an IT Services Intern to assist in coordinating support activities across their IT teams. The intern will provide first level technical support, assist in developing and deploying computer images, and support end user hardware and software maintenance.

Automotive

H1B Sponsor Likely

Responsibilities

Provide first level support for technical problems

Ability to work across multiple IT Support Groups

Assist in developing and deploying of computer images for laptop and desktop systems

Support the set-up and maintenance of end user hardware and software

Assist in the support of Apple IOS wireless users

As assigned, completely configure, test and install files, applications and printers

Record and resolve or escalate incoming support requests in various ticket tracking tools

Work with Audio/Visual provider in the support of video conferencing and conference room equipment troubleshooting

Track various IT assets with software/hardware tracking system(s)

Transport, pack and unpack IT related equipment for installation or shipment

Provide quality customer satisfaction, technical expertise, accuracy and timeliness in delivery

Ensure Security policy is followed in regard to systems access

Unlock user accounts and reset user passwords

Seeks to ensure proper retention of electronic documents, business confidential information, and actively demonstrates an understanding of the need to safeguard competitive information in both electronic and non-electronic formats

Qualification

Windows 10Apple IOSActive DirectoryMS OutlookSCCMWireless TechnologyRemote field connectivityMS OfficeTechnical problem solvingMulti-taskingCustomer servicePassion for technology

Required

High school diploma and associates degree in a technical field or equivalent

Support knowledge of Windows 10, Apple IOS, MS Outlook, SCCM, Wireless Technology, Remote field connectivity, MS Office, and hard disk imaging, Active Directory profile administration

Ability to solve advanced technical problems and trouble-shoot complex issues

Strong multi-tasking skills with the ability to handle multiple priorities

Professionalism and drive for quality customer service

Passion for technology as well as flexibility, desire, and ability to explore new fields of technical knowledge when needed

Preferred

Industry relevant training or technical courses strongly desired

Company

Porsche Cars North America

Glassdoor4.0

Porsche Cars North America, Inc. (PCNA), based in Atlanta, Georgia, is the exclusive importer of Porsche vehicles for the United States. It is a sub-organization of Porsche AG.

Founded in 1948

Atlanta, Georgia, USA

201-500 employees

http://www.porscheusa.com

H1B Sponsorship

Porsche Cars North America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (4)