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Champions Group · 2 days ago

Director of Food and Beverage

Dallas, TX

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Champions Social Club is a refined social destination in North Dallas, inspired by leaders in hospitality and entertainment. The Director of Food & Beverage is responsible for the strategic leadership and seamless execution of all food and beverage operations, ensuring exceptional member experiences and driving operational efficiency and financial performance.

Entertainment

Responsibilities

Maintain exceptional member relations and facilities by creating a high-quality environment through staffing, programming, service operations, and maintenance

Identify and implement opportunities for member events and food and beverage services to meet ongoing member needs and achieve revenue objectives

Communicate with members both individually and in groups to ensure the club consistently exceeds their expectations

Work with the leadership team to develop and implement member activities and events that enhance member engagement

Interact professionally with members and guests, accommodating changes and last-minute requests as needed

Develop aggressive sales, marketing, and net revenue plans for food & beverage, and oversee their successful implementation according to Champions' budgeting and revenue guidelines

Ensure expense control systems are in place, closely monitoring department expenses, including payroll-to-revenue ratio, and utilizing appropriate forecasting systems

Oversee scheduling of all service personnel, manage labor cost budgeting, and ensure accurate time reporting through time management systems. Ensure accuracy in hours worked and adherence to policies and procedures outlined in the Champions Policy

Ensure service recovery programs are effectively implemented, with staff trained to handle Member concerns

Recruit, hire, and develop qualified staff committed to service excellence, understanding the relationships between Member satisfaction, value, and retention

Create an excellent work environment, focused on teamwork, mutual respect, and Member satisfaction while achieving the steps of service and revenue objectives

Develop employees for career advancement using performance reviews, cross-training, and developmental planning

Administer appropriate compensation packages in line with labor laws and ensure comprehensive onboarding for new hires

Implement and execute training programs consistently to ensure staff deliver quality service and products

Work closely with the Managing Director, Event Sales Manager, and Marketing to ensure alignment in all matters related to food & beverage operations

Attend and lead department head meetings, food & beverage meetings, and hold regular service training sessions to ensure staff are well-informed and prepared

Conduct daily line-ups to review events of the day and menu items with the service team

Ensure all staff adhere to mandated policies and procedures, and that all labor-related processes are properly followed

Oversee procurement, scheduling, and payroll responsibilities, ensuring compliance with club policies and regulatory requirements

Continuously monitor service operations, ensuring all aspects of the F&B department align with the club’s standards and goals

Oversee the food and beverage aspects in Private Events, attending BEO meetings, determining product and staffing needs, and ensuring smooth operations

Qualification

Club management experienceFinancial decision-makingService training knowledgeFood Handlers CertificateAlcohol Safety CertificationTABC CertificationCPR CertificationSpreadsheet proficiencyLeadership skillsCommunication abilities

Required

A high school diploma or equivalent

A minimum of 5 years in Club management or related role within the Food & Beverage industry

Preferred

Bachelor's degree

Preferred certifications include Food Handlers Certificate, Alcohol Safety, TABC Certification, and CPR Certification

Proven experience managing multi-million-dollar operations, with the ability to make financial decisions. Mistakes in expense allocation could significantly impact departmental profit and loss

Strong experience handling highly confidential material such as member and employee data

Knowledgeable in Service Training and Alcohol Management

Proficient in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills

Completion of all food & beverage online training modules: Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen, Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety

Benefits

Free medical benefits, with options for upgraded coverage

Dental and vision coverage

Flexible paid time off

Commuter benefits

401(k) retirement plan

Perks program with discounts on local gyms, restaurants, concerts, and more.

Company

Champions Group

Glassdoor3.4

Champions Club Texas is the brainchild of Knighted Ventures, a seasoned hospitality and entertainment company entering the Texas market with a visionary approach to create industry-leading hospitality destinations throughout the Lone Star State.

Founded in 2020

Texas, South Carolina, USA

51-200 employees