Academy Air ยท 7 hours ago
Customer Service Representative
Hazelwood, MO
Full-time
Onsite
Entry Level
$17/hr - $20/hr
1+ years expAcademy Air is a dynamic and innovative company offering a growing career opportunity in customer service. They are seeking Customer Service Professionals to assist customers by providing solutions and ensuring satisfaction in a call center environment.
Construction
Responsibilities
Engage in active listening, confirm or clarify information, and manage and provide solutions
Build lasting relationships with customers and other call center team members
Qualification
Required
Previous experience (Must Have), customer service and call center experience
Call Center experience 1+ years - Required
Weekend availability
Engage in active listening, confirm or clarify information, and manage and provide solutions
Exceptional interpersonal and rapport building skills
Strong written and verbal communication
Strong time management, organizational skills, and decision-making skills
Detail oriented, consistent, adaptable, and accountable
Proficiency in problem analysis and problem solving
Ability to multitask
Strong attendance
Build lasting relationships with customers and other call center team members
Preferred
Previous telemarketing/sales experience is a plus!
Proficiency with computers, especially software applications including, MS Word, email and CMS is a plus
Benefits
Medical, Prescription, Dental, Vision (100% covered by the company)
Disability & Term Life Insurance
Matching 401k benefits
On-going training & development, & growth opportunities
Paid Holidays
Paid Time Off (PTO)
Company
Academy Air
Since 1968, Academy Air has proudly served St. Louis and the surrounding areas with trusted heating, cooling, plumbing, and electrical services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase