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Cascadia Healthcare · 8 hours ago

IT Systems Admin

Hybrid Remote

Full-time

Hybrid

Mid Level

$90K/yr - $90K/yr

Cascadia Healthcare is seeking an IT Systems Admin to maintain and improve their systems across various facilities. The role involves managing telecommunications, ensuring network security, and providing technical support, as well as engaging in project-based work related to software and technologies.

Health CareHealth DiagnosticsProperty ManagementReal Estate

Responsibilities

Maintain and improve assigned systems based on the requirements of the org

Maintain telephone and internet equipment/services, top to bottom, at all facilities

Manage ordering, porting, or decommissioning telephone or internet services as needed

Engage in project-based work related to various software or technologies

Provide on-site support to operating entities at multiple geographic locations when needed

Install and configure appropriate software according to the needs of the field

Ensure security and privacy of networks and computer systems

Troubleshoot and resolve issues with firewalls, switches, AP, and other parts of the network infrastructure

Provide training and guidance to users on how to operate telephone systems

Organize and schedule maintenance without deterring others from completing their work

Diagnose and resolve problems via thorough analysis and troubleshooting. Exercise discretion and independent judgment to implement solutions

Document processes for repairs and fixes, to aid in training and faster resolution for other technicians

Identify equipment shortages and report to leaders for ordering

Identify and fix any under-utilization of IT resources, or propose a plan to leadership for changes

Track issues to resolution and update tickets as needed

Update the field with issue resolutions or ETR

Perform tasks/projects as requested by IT leadership

Qualification

WindowsNetworking basicsM365PowerShell scriptingCloud storage managementPatch managementDisaster recoveryProject managementCustomer serviceProfessional demeanorIndependent decision makingEnglish language proficiencyTeam collaborationAdaptabilityCommunication skillsCalm under pressure

Required

4-year college degree or equivalent work experience

Customer service and performance driven

Thorough knowledge of Windows. General knowledge of MacOS and Linux

Thorough understanding of networking basics

Thorough knowledge of M365 including Entra, Exchange, Teams, and Intune

Experience managing OneDrive, SharePoint, or other cloud-based storage repositories

Experience writing PowerShell scripts to automate workflows

Experience with patch management and general system maintenance

Experience with cloud backups and disaster recovery processes

Experience creating comprehensive system and process documentation

Project management skills

Able to read, write, speak, and understand the English language

Possess the ability to make independent decisions and exercise discretion and judgment

Possess the ability to interact respectfully and professionally with personnel, residents, visitors, and the general public. Able to be calm and level-headed in emergencies

Well groomed, professionally dressed, professional demeanor, and possess the ability to work harmoniously with others inside and outside the department

Willing and able to seek out new skills and techniques to increase proficiency and to incorporate them into existing practices