Community Health Center Network · 1 day ago
Quality Improvement Specialist
San Leandro, CA
Full-time
Hybrid
Entry, Mid Level
$25/hr - $30/hr
1+ years expCommunity Health Center Network (CHCN) is a managed care organization supporting federally qualified community health centers in Alameda County. The Quality Improvement Specialist plays a key role in enhancing population health and quality improvement by providing support and coordination for clinical quality improvement projects across member health centers.
CommunitiesHealth CareHospitalService Industry
Responsibilities
Serve as a bridge between CHCN and member health centers
Help health centers to navigate and understand CHCN-generated reports
Provide training and documentation on Tableau reports
Understand the needs of health centers as it relates to analytics and quality improvement activities
Support implementation efforts for quality measures and track and measure progress of interventions across health centers, including implementation support for grant-funded programs
Responsible for facilitating analytics and quality improvement activities among health centers, CHCN, and health plans during meetings, audits, patient satisfaction surveys, etc
Conduct CHCN Quality audits for data validation using electronic medical record system
Maintain cooperative and productive working relationships with cross-functional teams at CHCN and all health center staff (e.g. management, analytics, clinical staff). Conduct simple data analyses using Excel
Update meaningful reports for leadership to make business decisions and for clinical staff to use in clinical practice
Review new clinical or reporting guidelines, best practices for quality improvement, etc., particularly as they relate to priority Quality measures
Create, maintain, and update department documents
Qualification
Required
Excellent written and verbal communication skills to allow for effective communication with a diverse audience, from executive team members to frontline staff. This includes strong customer service skills for periodic communication with CHCN members
Project management experience, including project development, implementation, milestone delivery, coordination, problem identification, solution generation, and issue resolution
Familiarity with Microsoft Office Suite, including Word, Excel, and PowerPoint
Highly motivated and capable of adopting new methods, knowledge and skills quickly
Ability to reliably and consistently deliver quality work product on target dates
Ability to work both in a team setting and independently
Detail oriented
Passion to help vulnerable populations receive high quality of care
Bachelor's degree or equivalent experience
Knowledge of technical and clinical elements of Quality Improvement, including knowledge of QI frameworks (e.g., IHI Model for Improvement)
Comfortable working with qualitative and quantitative data to identify trends, root causes, and track performance metrics
Ability to travel locally for work-related purposes to meetings, sites, events, etc
Preferred
Experience in a safety net healthcare setting (1 – 2 years preferred)
Experience executing successful outcomes within the Medicare STARS program for quality improvement (highly preferred)
Experience with reporting tools such as Tableau and/or electronic health records a plus
Company
Community Health Center Network
Community Health Center Network provides healthcare services.
51-200 employees
H1B Sponsorship
Community Health Center Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Exact Sciences
2023-12-07Grant
Leadership Team
Rayne Johnson
Chief Information Officer
Company data provided by crunchbase