Character Biosciences · 14 hours ago
Associate Director, Network & Provider Engagement
Jersey City, NJ
Full-time
Hybrid
Lead/Staff
$170K/yr - $200K/yr
5+ years expCharacter Biosciences is a precision medicine company pioneering targeted therapies for polygenic diseases, focusing on ophthalmology. The Associate Director, Network & Provider Engagement will be responsible for managing and optimizing relationships with clinical sites and providers to meet research goals, while leading network operations and collaborating across various teams.
Artificial Intelligence (AI)BiotechnologyClinical TrialsHealth CareHealth DiagnosticsTherapeutics
Responsibilities
Define and drive the strategic vision for expanding and optimizing a high-performing clinical research provider network that aligns with Character Bio’s portfolio and business objectives
Own the network’s performance metrics, including enrollment timelines, data quality, compliance, and partner satisfaction; report on trends and drive initiatives to improve results with cross functional teams
Assess network capacity and identify gaps and opportunities for expansion, process improvements, and/or new partnership models
Serve as the senior relationship owner and escalation point for provider leadership, developing long-term, trust-based partnerships at both the organizational and site level
Lead negotiations for complex and high-value partnership agreements, ensuring alignment on budget, contract terms, and operational models
Proactively identify and address barriers to collaboration or execution, including site onboarding, performance issues, or feedback
Lead all contracting and budgeting activities with provider sites and healthcare networks, ensuring timely, compliant, and cost-effective execution
Oversee network operations to meet study goals, balancing rigor with innovative solutions that integrate interventional and observational work
Establish and standardize operational processes for site onboarding, technology adoption, and long-term network engagement
Drive implementation of technology or workflow improvements to enhance site performance, program efficiency, and data flow
Lead coordination and alignment with teams across operations, data quality, clinical development, and data science to ensure the provider network enables and accelerates program needs
Share actionable insights from across the provider network to inform internal decision-making and program strategy
Represent network perspectives in executive or cross-organizational meetings and contribute to the strategic planning process for new research initiatives
Qualification
Required
5+ years' experience in network or provider management, site operations, or alliance management within clinical research, biotech, or healthtech
Demonstrated success in owning, building, and sustaining multi-site provider or research networks, ideally in a leadership capacity
Hands-on experience with research site contracting, budgeting, budget management, and operational logistics
Experienced in managing or leading teams, including hiring and performance management
Track record of delivering operational improvements, process standardization, and/or technology implementation
Strong collaborator and communicator, able to engage credibly with stakeholders at all levels (internal/external, clinical/operational/executive)
Tech-forward, organized, and able to thrive in a fast-changing, cross-functional environment
Mission and patient-driven, solutions-oriented, and energized by advancing science that helps patients
Preferred
Experience in genomics, ophthalmology, or data-driven research environments
Benefits
Competitive salary
Strong equity incentives
Medical
Dental
Vision
401(k)
An accrued paid time off policy
Company
Character Biosciences
Character Biosciences is a platform that merges genomics with clinical data and AI technology, focusing on patients affected by AMD.
11-50 employees
Funding
Current Stage
Growth StageTotal Funding
$137MKey Investors
Sanofi VenturesInnovation EndeavorsLifeforce Capital
2025-09-17Series B· $17M
2025-03-25Series B· $93M
2022-05-17Series A· $18M
Leadership Team
C
Cheng Zhang
Co-Founder and CEO
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