Teph Seal Auto Appearance ยท 4 days ago
Area Director 465001 Cynwyd (PA)
Philadelphia, PA
Full-time
Onsite
Director/Executive
7+ years expTeph Seal Auto Appearance is seeking an Area Director to lead their local district while ensuring financial goals and objectives are met. The role involves operational leadership across various areas, including business development, customer management, and staff training, while maintaining accountability for customer satisfaction and financial oversight.
Automotive
Responsibilities
Leadership of the local district so that financial goals and objectives are met and that full accountability to the corporation is maintained
Operational leadership over the following areas Business Development, Customer Management, Recruiting, Training, Building Teams, Quality Management, Compliance to Standards
Financial oversight and accountability over all local business agreements, accounting and Federal/State wage and benefit requirements
Accountability for superior levels of customer satisfaction
Manage and motivate staff, recruit staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc)
Plan, forecast, report on sales, costs and business performance, according to company requirements
Plan and implement advertising and promotional strategy and activities
Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority
Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction
Manage costs and overheads, and all factors affecting the profitable performance of the region
Manage upkeep and condition of all equipment and chemicals of each shop
Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law
Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company
Manage and maintain effectiveness of IT and other essential in-store systems
Attend meetings and contribute to company strategy and policy-making as required
Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval
Plan and manage internal communications and awareness of corporate direction, mission, aims and activities
Qualification
Required
Leadership of the local district so that financial goals and objectives are met and that full accountability to the corporation is maintained
Operational leadership over the following areas Business Development, Customer Management, Recruiting, Training, Building Teams, Quality Management, Compliance to Standards
Financial oversight and accountability over all local business agreements, accounting and Federal/State wage and benefit requirements
Accountability for superior levels of customer satisfaction
Manage and motivate staff, recruit staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc)
Plan, forecast, report on sales, costs and business performance, according to company requirements
Plan and implement advertising and promotional strategy and activities
Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority
Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction
Manage costs and overheads, and all factors affecting the profitable performance of the region
Manage upkeep and condition of all equipment and chemicals of each shop
Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law
Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company
Manage and maintain effectiveness of IT and other essential in-store systems
Attend meetings and contribute to company strategy and policy-making as required
Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval
Plan and manage internal communications and awareness of corporate direction, mission, aims and activities
Commitment to ensuring that the customer receives superior service
Effective managing in a changing environment. Skills include leadership, planning, delegation, and tracking performance against measurable goals and standards
Ability to develop rapport with client management and maintain strong working relationships
Offers fair, even-handed leadership. Inspires others to overcome challenges and achieve ambitious goals
Capable of profit and loss responsibility for an organization through setting financial goals and creating and managing budgets
Highly productive with minimal guidance or supervision
Ability to provide immediate supervision to employees, assigning tasks, scheduling shifts, and checking work at frequent intervals
Analytical skill set, strong presentation skills, ability to interact with any level within the organization
Ability to self-motivate, multi-task and work independently or within a team
Bachelors degree or equivalent experience
Seven to ten years of proven management experience
Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit
A natural forward planner who critically assesses own performance
Mature, credible, and comfortable in dealing with senior big company executives
Reliable, tolerant, and determined
Empathic communicator, able to see things from the other person's point of view
Well presented and businesslike
Keen for new experience, responsibility and accountability
Able to get along with others and be a team-player
Able to commute reliably to office base
Must be mature
Sufficiently mobile and flexible to travel as need
Able to work extended hours on occasions when required
Must have clean or near clean driving license
Able to communicate and motivate via written media
Understands the principles of marketing and advertising cost-effectiveness, including market sector targeting, product offer development, features-benefits-solutions selling, cost per response, cost per conversion, etc
Appreciates need for consistency within company's branding and marketing mix
Must be adept in use of the internet, MS Office 2000 or later, particularly Outlook, Excel and Word to basic level
Able to understand profit and loss calculations and basic business finance, e.g., gross margin percentages and calculations, depreciation, capital and revenue expenditure, cash-flow, overheads, etc
Must be a very competent writer of business letters, quotations and proposals
Must be an excellent face-to-face and telephone communicator
Must be able to prospect target accounts for new business and maintain an existing territory
Preferred
Auto Dealer industry experience a plus
Experience managing major accounts customers and large contracts
Ideal background would be in management of a service oriented industry preferably auto detailing
Company
Teph Seal Auto Appearance
Teph Seal Auto Appearance is an automotive services company in the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
William Tricoli
VP/Co-Founder
Company data provided by crunchbase