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USAJOBS · 11 hours ago

SENIOR BUSINESS PROCESS IMPROVEMENT ANALYST

Washington, District of Columbia, USA

Full-time

Onsite

Mid, Senior Level

$152K/yr - $257K/yr

1+ years exp

USAJOBS is seeking a Senior Business Process Improvement Analyst for the Office of the General Counsel. This role is responsible for managing the office's resources, including finance, contracts, eDiscovery, and litigation support, while also overseeing various special projects and change management initiatives.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Draft correspondence, recommendations, reports and memoranda related to management, operations and administrative programs

Manage a variety of special projects, which involve working with staff at all levels both within and outside of OGC, through communicating and providing information, compiling data, reviewing and drafting reports for management review. Work includes the Congressional Budget Justification, the Management Assurance Assessment and Statement, the Legal Representation Statement, and the Management Representation Letter

Conduct usage assessments of OGC managed e-discovery and litigation support resources. This includes working with OGC vendors on reporting requirements of e-discovery and litigation support systems, applications, and software

Communicate with technical and non-technical staff regarding specific technological applications, and trains or otherwise provides technical assistance in the use of Casepoint, CaseMap, TextMap and other e-discovery and litigation support software

Develop and execute comprehensive change management plan including communication strategy, training and support, identifying risks, conducting impact assessments, monitoring change adoption, and building stakeholder engagement

Effectively manage projects, and exercise expertise with project and program management principles, requirements, and best practices

Qualification

Change managementProcess improvementProject managementE-Discovery softwarePerformance dashboardsStakeholder engagementCommunication skillsTeam collaboration

Required

You must be a US Citizen

Time-in-grade for this announcement is one year at the GS/SK-13 level

Applicant must have at least one year of specialized experience equivalent to at least the GS/SK-13 level:

1. Developing detailed change management plans, goals, and objectives for short and long-range implementation of programs; AND

2. Providing guidance in developing, implementing, evaluating, and improving processes/procedures to monitor the effectiveness, efficiency, and productivity of program segments; AND

3. Creating, implementing, and monitoring action plans to improve internal processes through performance dashboards and key performance indicators (KPI's)

Applicants are responsible for confirming all required materials are submitted by the deadline

Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position

Supplementary vacancies may be filled in addition to the number stated in this announcement and may be filled from any division or office within the agency

This position has promotion potential to the SK-14

PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period

SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position

DRUG TESTING: This position may be subjected to drug testing requirements

PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized

DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing

This position is not in the collective bargaining unit