Customer Service Specialist jobs in United States
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Chart Industries, Inc. · 1 week ago

Customer Service Specialist

positionWindsor, CT
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Chart Industries is a global engineering business focused on providing quality solutions for air and gas handling. They are seeking a Customer Service Specialist to deliver support to end-users, interact with customers, and manage information requests regarding products and services.

Carbon CaptureIndustrialIndustrial EngineeringManufacturingMedical

Responsibilities

Deliver customer service and support to end-users for all company products
Interact with customers to obtain, provide and process information in response to inquiries, concerns and requests about products and services
Prepare quotes for parts / service needs
Research required information using available resources
Follow standard processes and procedures
Identify and escalate priority issues per client specifications
Redirect problems to appropriate resource
Stay current with system information, changes and updates
Effectively manage large volume of customer interaction

Qualification

Customer serviceCommunication skillsMicrosoft OfficeAnalytical skillsMulti-taskingTechnical know-howMechanical aptitudeContinuous improvement toolsMRP / Baan systems

Required

High School Diploma or GED
Ability to obtain and maintain a proficient level of product/service/customer base knowledge
Ease in establishing and maintaining productive relationships both internally and externally
Strong written and oral communication skills – an active listener with proven collaboration skills
High competency w/ Microsoft Office Products: Word, Office, Excel, Powerpoint
Accomplished multi-tasker able to prioritize large volume of activity
Demonstrated technical know-how, analytical skills, and mechanical aptitude

Preferred

Experience with continuous improvement tools
MRP / Baan business systems

Benefits

Medical
Dental
Vision & other

Company

Chart Industries, Inc.

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Chart Industries, Inc.
dateFounded in 1992
location
Ball Ground, Georgia, USA
people-size10001+ employees
web-link
http://www.chartindustries.com

Funding

Current Stage
Public Company
Total Funding
$6.04B
Key Investors
JP Morgan Chase
2025-07-29Acquired
2024-04-08Post Ipo Debt· $1.25B
2023-09-21Post Ipo Debt· $1.78B

Leadership Team

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Samuel Thomas
CEO and Chairman
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William Johnson
CEO / Chairman

Recent News

GlobeNewswire
Hydrogen Storage Tanks and Transportation Market to Hit $21,109.2 million by 2036, Fuelled by LH₂ Innovation and Pressure Vessel Upgrades
2026-01-16
BNN Bloomberg
Hot Picks: LNG growth and shale strength drive energy picks
2025-12-08
thefly.com
Chart Industries announces CEO Evanko to step down from current role
2025-11-19
Company data provided by crunchbase