Apply on Employer Site

Fives · 4 days ago

Field Service Technician - Indiana

Indianapolis, IN

Full-time

Onsite

Entry Level

2+ years exp

Fives is a company that specializes in providing innovative solutions and services. They are seeking a Field Service Technician to install, demonstrate, and maintain their machines and equipment at customer facilities while ensuring compliance with safety standards and specifications.

ConsultingIndustrialIndustrial EngineeringMachine LearningMachinery ManufacturingManufacturingMechanical EngineeringWarehouse Automation

Responsibilities

Install, demonstrate, qualify, repair, or alter independently Fives machines (mechanically, electrically, and CNC) or associated equipment in customer's facilities

Operate machines and associated equipment in customer's facilities to demonstrate or qualify equipment, or observes qualification runs conducted by customer personnel

Notify Tech Support or Service Coordinator when deviations from specifications occur, or when problems are encountered

Write complete service reports in accordance with procedures

Instruct customer's personnel to operate, maintain and/or repair machines and equipment, emphasizing necessary safety precautions

Notify customer of any unsafe operating practices observed

Provide input for the improvement and development of company products

Maintain regular and predictable attendance

Has the ability to work overtime and/or work on "off-shifts" as required by business needs

Has the ability to work with and interact with other people on a routine basis

"On the road" a majority of time visiting customers and/or vendors, both nationally and internationally

ISO 9001 &14001 awareness and compliance

Qualification

CNC machine operationISO 9001 & 14001 complianceGeneral hand toolsMathematical conceptsTechnical report writingWord processing softwareSpreadsheet generation softwarePositive attitude

Required

Associate's degree (A.A) or equivalent; two to four years related experience and/or training; or equivalent combination or education and experience

Valid Driver's License, Ability to obtain a passport and credit card

May have to read and understand international print symbols

Ability to use general hand tools

Ability to read, analyze general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, and customers

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Good working knowledge of word processing and spreadsheet generation software, and the general use of internal service system and communication system

A positive attitude, clean and neat appearance, and a willingness to converse in a positive, interactive way and a commitment to the highest quality of work must always be maintained in order that the Service function serves its customers effectively and efficiently, and as a sales tool for the Company's products and supports the Company's image of a quality supplier

Company

Fives

Glassdoor3.5

Fives, an industrial engineering group, designs and supplies machines, process equipment and production lines for the world's largest industrial players.

Founded in 1812

Paris, Ile-de-France, FRA

5001-10000 employees