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Arena · 1 day ago

Digital Communications Associate

Washington, DC

Full-time

Onsite

Mid Level

3+ years exp

Arena is seeking a Digital Communications Associate to support all aspects of AFSCME’s Digital team. The role involves creating, producing, and maintaining online content for various communications initiatives, alongside supporting digital programs and training affiliates.

Higher Education

Growth Opportunities

Responsibilities

Supports all digital programs including email, social media, text messaging and paid marketing

Produces well-written, concise digital messaging that supports larger organizational initiatives for social media, email, and text messaging programs

Works with Digital team to provide support and training to affiliates, specifically as related to digital programs

Supports the development, troubleshooting, testing and launch of online platforms

Compiles website, email, and social networking analytics into reports

Optimizes online content to achieve best performance

Monitors, updates, and creates content for organizational profiles on social media platforms

Supports the development of digital materials for legislative, political, organizing, and other campaigns

Performs other duties as assigned

Qualification

Digital communication toolsContent creationAdobe Creative SuiteCustomer Relationship ManagementAnalytics reportingContent management systemsTeam collaborationFlexibilityAttention to detail

Required

Graduation from an accredited four-year college or university with course work in communications, journalism, political science or liberal arts

A minimum of three (3) years of relevant work experience in online communications or any equivalent combination of education and experience which provides the following knowledge, skills and abilities

A demonstrated ability to use online tools to communicate with and motivate target groups to take action, including email, text messaging, social media and paid marketing

Experience creating engaging content for online consumption

Experience using a Customer Relationship Management system (e.g. Action Network)

Robust digital writing skills, with the ability to condense information and convey it clearly and concisely

Ability to train staff with varying skill levels on the use of digital tools

Knowledge of Adobe Creative Suite, with an emphasis on Photoshop

Experience using Excel to compile analytics reports

Ability to work independently and to collaborate and work well with staff at all levels and in a team environment

Ability to handle heavy workloads, juggle competing priorities

Ability to work extended hours to meet deadlines

Flexibility, positive attitude, superior attention to detail

Ability to travel for AFSCME business, including political and organizing campaigns required

Extended hours including weekends required