True Care Home Care ยท 4 days ago
Salesforce Administrator (100% On-site)
Brooklyn, NY
Full-time
Onsite
Mid Level
$95K/yr - $115K/yr
3+ years expTrue Ventures Group is a healthcare services organization focused on delivering community-based, patient-centered care. They are seeking an experienced Salesforce Administrator to optimize their Salesforce platform, manage system operations, and support sales operations and customer engagement.
Health CareHospitalTherapeutics
Responsibilities
Serve as the primary administrator for Salesforce, managing day-to-day system operations
Configure and maintain objects, fields, page layouts, record types, validation rules, flows, and automations
Create and manage user accounts, roles, profiles, and permission sets
Ensure Salesforce configurations align with evolving business and operational needs
Maintain high standards of data accuracy, consistency, and integrity
Develop and maintain Salesforce reports and dashboards to support leadership, sales, and operational teams
Monitor data quality and implement controls to prevent duplication and errors
Partner with stakeholders to understand workflows and identify opportunities for automation and efficiency
Design and implement Salesforce Flows and other automation tools to streamline processes
Provide ongoing Salesforce support to end users, troubleshooting issues and resolving tickets promptly
Conduct user training sessions and create user-friendly documentation and guides
Ensure Salesforce usage aligns with data security, privacy, and compliance requirements, including HIPAA where applicable
Maintain documentation for system configurations, changes, and processes
Stay current on Salesforce releases, features, and best practices, and recommend enhancements accordingly
Collaborate with sales, operations, marketing, and leadership teams to support organizational goals
Qualification
Required
Bachelor's degree in Business, Information Technology, or a related field, or equivalent practical experience
3+ years of hands-on experience as a Salesforce Administrator
Strong proficiency in Salesforce configuration, customization, and user management
Experience building Salesforce reports and dashboards
Working knowledge of Salesforce automation tools, including Flows
Strong understanding of data management, data quality, and governance principles
Ability to translate business requirements into effective Salesforce solutions
Excellent communication skills, with the ability to support both technical and non-technical users
Strong organizational and time-management skills
Preferred
Salesforce Administrator certification is preferred but not required
Experience in healthcare, home care, or other regulated environments is a plus
Company
True Care Home Care
True Care is a licensed home care agency providing personalized care to families throughout New York City and Westchester County since 2009.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Shana Fireworker
Chief Operating Officer
Motty Feig
Vice President Managing Partner
Company data provided by crunchbase