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Mission Fed Credit Union · 4 days ago

Santee - Senior Teller

Santee, CA

Full-time

Onsite

Mid, Senior Level

$20/hr - $23/hr

0+ years exp

Mission Fed Credit Union is seeking a Senior Teller who loves working with people and building relationships. The role involves providing excellent customer service, accurately processing transactions, and cross-selling products to benefit members.

BankingVenture Capital

Culture & Values

Responsibilities

Most important in this job, we want you to take good care of our members because they are everything to us! You will be the first friendly face people see when they walk into the branch. Part of this role is proactively and professionally acknowledging anyone who enters the branch. Welcome to Mission Fed!

Great with cash? Good, because you will be expected to balance your checks and cash drawer!

Organization is a must. In this role, it is important to accurately process routine member account transactions including, but not limited to deposits, withdrawals, loan payments, account transfers, wire transfers, official checks, gift cards, cash advances, etc

Are you detail oriented? You will research and resolve member inquiries on issues related to their accounts. You may also conduct research on member accounts

How do you feel about sales? This role requires team members to cross-sell (don’t worry, only services that would benefit our members) and properly track products and services referred or sold

Attitude is everything! We are looking for someone who can maintain a positive attitude when facing challenges

Qualification

Cash handlingCustomer serviceBasic computer skillsSales skillsListening skillsOrganizational skillsVerbal communicationTime managementDetail oriented

Required

Candidates with a minimum of 12 months in the retail and/or service industry or 6 months in a financial institution, working in a branch environment

Must have basic computer skills

Strong listening, verbal communication, time management and organizational skills required

Able to maintain the confidentiality of member information

Preferred

Accurate cash handling and proactive sales preferred

Ability to actively cross-sell products & services preferred

Benefits

18 days of PTO in your first year plus 12 holidays a year!

6% 401(k) match

Full benefits package including medical, dental, vision, life insurance, etc.

Company

Mission Fed Credit Union

Mission Fed has served the financial needs of San Diegans for over 60 years through checking, savings, loans, credit cards and other financial offerings.

Founded in 1961

San Diego, California, USA

501-1000 employees