Siemens Healthineers · 11 hours ago
Technical Applications Specialist
Siemens Healthineers is a leader in medical technology, striving to pioneer breakthroughs in healthcare. The Technical Applications Specialist will support and educate customers on the optimal usage of applications, coordinate installations, and provide training while ensuring high levels of customer satisfaction.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
Technical Applications Specialist (TAS) is to assist in growing our business by providing excellent customer support. The Technical Applications Specialist (TAS) is the project coordinator of all installations to which they are assigned while efficiently performing system implementations and software upgrades, including customer training with minimal assistance by following established guidelines
Maintain a high level of customer satisfaction, be able to identify potential "at risk" customers and communicate effectively to the appropriate internal stakeholders
Effective and efficient resolution of customer issues and participation in escalations is an expectation of the role
Assist in training other Technical Applications Specialists and be willing to travel outside of their region to assist in supporting other territories
Assist with product demos and technical presentations by collaborating with Sales and Service peers to promote sales
Organize and participate in field-based customer education events
The TAS must work in accordance with government regulations, FDA and OSHA; works in accordance with the Siemens Healthineers Quality System, including adherence to all applicable training requirements and enforcement of all company safety guidelines
Effectively use the appropriate Siemens Healthineers communication tools. The TAS must maintain a valid driver’s license and maintain a good driving record as outlined in Siemens Healthineers policy to the appropriate internal stakeholders. Effective and efficient resolution of customer issues and participation in escalations is an expectation of the role
TAS may assist in training other Technical Applications Specialists and be willing to travel outside of their region to assist in supporting other territories. Assist with product demos and technical
Qualification
Required
Ability to travel within and outside the region more than 90% of the time; to include Monday-Friday overnight travel
Valid driver's license
BA/BS preferably in Medical Technology; thorough technical knowledge of medical technology
2+ years of laboratory experience; prior field experience is preferred; strong communication and interpersonal skills to effectively handle customer problems and support the sales team's efforts
Ability to prioritize critical customers and handle the crisis customers first
Computer literacy is mandatory (Word, Excel, PowerPoint, Outlook, etc.)
Strong presentation and selling skills; must be completely aligned with the corporate Vision, Values and Beliefs
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Company
Siemens Healthineers
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.
H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)
Funding
Current Stage
Public CompanyTotal Funding
$2.76BKey Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO
Leadership Team
Recent News
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2026-01-07
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