Sutter Health · 14 hours ago
Patient Service Representative, Infusion Pharmacy
Sacramento, CA
Full-time
Onsite
Entry Level
$26.69/hr - $34.70/hr
1+ years expSutter Health is a healthcare organization seeking to hire a Patient Service Representative for their Infusion Pharmacy. The role involves maintaining patient and nursing supplies, communicating with the patient care team, and managing prescription and supply order entries.
Health CareHospitalNon Profit
Responsibilities
Maintains appropriate levels of patient and nursing supplies and monitors usage, schedules and setting up deliveries, obtaining information and communicating with patient care team to meet patient needs and to help resolve incidents, performing prescription and supply order entry as well as documenting pertinent information
Obtains information such as weight, changes in medication profile and other information and relay it to the pharmacist, and will identify client issues that require consultation with a pharmacist or nurse
Participates in product and supply selection and decisions and inventory control
Helps resolve billing issues and will facilitate working with the billing office
Works with the intake team to facilitate new patient referrals
Develops supply templates, streamlining courier service processes and delivery processes, assembling patient charts and start of care packets, checking ancillary supplies, performing IV admixture, and/or picking and packing supplies and deliveries
Qualification
Required
HS Diploma or General Education Diploma (GED)
1 year recent relevant experience
Responsible for using pharmacy systems to obtain patient and drug information in order to ensure accurate planning of needed supplies, equipment, and prescription drug therapies
Knowledge of medical terminology; pharmaceutical generic and trade names; pharmaceutical calculations; and laws and regulations relating to the practice of pharmacy
Serve as a liaison between pharmacy, patient, and other health clinicians by providing effective communication (both verbal and written)
Schedule routine home infusion therapy deliveries
Display strong customer-service skills including excellent communication skills
Proficient computer and keyboarding skills including MS Office applications
Ability to read and interpret physician orders
Ability to plan, prioritize, and organize workflow in a dynamic and sometimes chaotic environment
Maintain a positive and professional image and demonstrate self-directed learning to meet professional development and/or license requirements
Ability to be aware of surroundings and respond to emergency and/or urgent events
Ability to think critically and to manage multiple assignments effectively
Detail-oriented
Ability to communicate with possibly disoriented, combative patients
Work as a team player to achieve SCAH and department goals
Ability to work calmly and respond courteously in a mentally and physically demanding environment
Preferred
Registered California Pharmacy Technician preferred, but not required
1 year in a pharmacy-related industry (i.e. hospital, retail, outpatient pharmacy) preferred, but not required
Benefits
Comprehensive benefits package
Company
Sutter Health
Sutter Health is a non-profit organization operating a network of hospitals and physicians in Northern California.
10001+ employees
H1B Sponsorship
Sutter Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (16)
2023 (14)
2022 (21)
2021 (24)
2020 (30)
Funding
Current Stage
Late StageTotal Funding
$27.17MKey Investors
Department of Health Care Services
2025-05-19Grant· $23M
2016-11-22Grant· $1.2M
2013-10-09Grant· $2M
Leadership Team
Megan Gillespie
Chief Executive Officer
Warner L. Thomas
Chief Executive Officer
Recent News
2025-11-19
2025-11-19
Company data provided by crunchbase