Geronimo Hospitality Group · 1 day ago
Housekeeping Manager - Hotel Santa Barbara
Geronimo Hospitality Group is a collection of award-winning boutique hotels, restaurants, and clubs. As a Housekeeping Manager at Hotel Santa Barbara, you will be responsible for overseeing all housekeeping functions, ensuring guest satisfaction, and maintaining cleanliness standards throughout the property.
Hospitality
Responsibilities
Communicate with Front Desk and Maintenance Teams to ensure the property is maintained and guest rooms allow for maximum profitability
Maintain positive and efficient work environment
Interview, Training & Onboarding for housekeeping applicants/new-hires
Supervise housekeeping staff to maintain company policies including attendance tracking, quality of work, and attitude & cooperation
Maintaining the company’s progressive discipline program and organized associate files in conjunction with Human Resources
Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis
Make employment and termination recommendations including interviewing, hiring, evaluating and disciplining personnel as appropriate
Provide orientation of company and department rules, policies and procedures and oversee training of new employees
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
Be knowledgeable of hotel policies regarding personnel and administer prompt, fair and consistent corrective action for all violations of company policies, rules, and procedures
Maintain organization and Inventory of housekeeping and guest supplies including minibar: ordering, receiving, vendor relations, monthly inventory for supplies and liquor
Read and restock minibars in guest rooms with accuracy; communicate to front desk to ensure charges are being posted to proper guests in a timely manner
Computer Skills to include assigning housekeeping daily tasks, room statuses, out of order statuses and working knowledge of PMS
Assist in maintaining Deep Clean schedules and preventative maintenance programs
Must have attention to detail
Perform daily guest room and property inspections to ensure overall cleanliness of hotel to meet/exceed company standards
Maintain log of lost and found items
Qualification
Required
High School Diploma or equivalent
Minimum of one year hospitality experience and/or supervisory experience
Computer skills including Microsoft Office
U.S. Work Authorization (required)
Preferred
College degree preferred
Two to four years of experience in Front Desk, Guest Services and/or Housekeeping including at least two years management experience
Knowledge of Opera PMS preferred
Benefits
Employee Discounts
Paid Time Off
Training & Development Opportunities
401K
Medical Benefits
24/7 Online Care
Pet Insurance