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Acro Service Corp · 8 hours ago

Desktop Support

Phoenix, AZ

Contract

Onsite

Mid Level

$25/hr - $27/hr

3+ years exp

Acro Service Corp is seeking a Desktop Field Technician to provide end-user hardware and software support. The role involves responding to helpdesk tickets and supporting the mobile device team, while also resolving complex technical tasks.

ConsultingInformation TechnologyStaffing Agency

H1B Sponsor Likely

Hiring Manager

Raghvendra Singh Yadav

Responsibilities

Providing end-user hardware and software support

Responding to helpdesk tickets

Providing support for the mobile device team

Resolving complex tasks

Qualification

Technical support experienceActive DirectoryServiceNowTaniumWorkspace One MDMMicrosoft WindowsMicrosoft OfficeTroubleshooting skillsPreventive maintenanceTechnical documentation

Required

A minimum of three (3) years' experience providing technical support to end users in a fast-paced environment

One year of Active Directory experience

Experience with ServiceNow ticketing software

Experience with Tanium or Workspace One MDM

Experience providing technical support for Microsoft Windows and Office in a network environment

Experience with preventive maintenance and procedures of workstations and laptops

Solid troubleshooting skills in desktop computer hardware and software

Experience creating and improving technical documentation; documenting the system specifications and design

Working irregular hours, second and/or third shifts, weekends, holidays, and evenings is required to support 24x7 operations

Company

Acro Service Corp

With singular global reach and agility, Acro Service Corporation offers you a unique integrated approach to staffing and consulting solutions.

Founded in 1982

Montgomery, Alabama, USA

1001-5000 employees

https://www.acrocorp.com/

H1B Sponsorship

Acro Service Corp has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (24)

2023 (11)

2022 (11)

2021 (12)

2020 (19)

Funding

Current Stage

Late Stage

Leadership Team

Chris Ehrhart, CCWP

VP - Global Supplier Partnerships

Staci Dodson Beurer SPHR, SHRM-SCP, CSP

Chief People Officer (VP, HR)

Company data provided by crunchbase