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GrayRobinson, P.A. · 12 hours ago

PC Support Specialist

Tallahassee, FL

Full-time

Onsite

Mid Level

3+ years exp

GrayRobinson, a full-service law and government-consulting firm, is seeking a PC Support Specialist in their Tallahassee office. The role involves providing end-user support for computer hardware and software, along with troubleshooting technical issues in a professional office environment.

Law Practice

Comp. & Benefits

Responsibilities

Providing end-user support for computer hardware and peripherals

Supporting standard firm productivity software

Diagnosing and resolving problems with desktop and laptop hardware

Troubleshooting mobile devices, applications, network connectivity, printers, and video conference equipment

Maintaining a strong sense of professionalism and initiative

Prioritizing requests to complete tasks in a timely manner

Qualification

PC Support experienceWindows operating systemNetworking knowledgeHardware supportPrinter supportTroubleshooting skillsCustomer service orientationMultitasking abilityProfessionalismIManage Work10 experienceAderant Expert experienceProblem-solving skills

Required

At least 3 years of hands-on experience in a PC Support (or similar) role within a professional office environment

Extensive experience in diagnosing and resolving problems with desktop and laptop hardware, mobile devices, applications, network connectivity, printers, video conference equipment, and other technical equipment

Excellent troubleshooting and problem-solving skills

Strong sense of professionalism and initiative

Customer service-oriented

Able to multitask and prioritize requests to complete tasks in a timely manner

Expert-level knowledge of the Windows operating system

Solid working knowledge of networking, hardware, and printer support