Four Seasons Hotels and Resorts · 1 day ago
In Room Dining Coordinator
Chicago, IL
Full-time
Onsite
Entry Level
$24.86/hr - $26.36/hr
1+ years expFour Seasons Hotels and Resorts is a luxury hotel company dedicated to providing exceptional guest experiences. The In Room Dining Coordinator plays a vital role in the Food and Beverage team, ensuring guests receive professional and gracious service while developing rapport and facilitating communication between staff.
HospitalityHotelLeisureRental PropertyTravel
No H1B
Responsibilities
Participate in pre-shift meetings for daily updates and continuous knowledge development
Display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees
Perform tasks and projects as delegated by the leadership team
Execute and facilitate service in cooperation with other IRD coordinators, IRD servers, cooks, chefs, stewards, and managers
Facilitates communication between FOH & BOH
Ensures guests receive responsive, professional and gracious service at all times
Develops rapport with guests
Describe all menu features (including changes and additions)
Answer any food and beverage related question in regards to the menu offerings and allergens
Use suggestive selling to upsell guest orders
Liaise with servers & kitchen to ensure communication at all times
Understand the order received from guest and communicate it thoroughly to service team
Assist chef in expediting food
Ensure that all food products are consistently prepared and served according to the standards
Plate & prepare small food items and accompaniments
Collect guest dishes upon meal completion, including breakdown and cleaning of table
Deliver guestroom amenities in a timely and efficient manner
Deliver, stock and re-stock private bars
Deliver miscellaneous items as requested (ice buckets, plate ware, glassware, silverware, condiments, etc.)
Ensure timely delivery of spa related orders
Maintain a clean and safe environment at all times (including hot boxes, carts, guestroom floors and landings)
Ensure timely delivery of all orders
Qualification
Required
1 year of hotel experience preferred, especially in a luxury environment
High level of attention to detail
Strong work ethic
Ability to multitask and prioritize
Willing team player
Comfortable with electronic systems
Willing to accept assignments on as need basis
Benefits
Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you elevate your craft
Competitive wages and Paid Time Off benefits
401(k) Retirement Plan and Employer Matching Program (eligibility based on hours worked)
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
Canada NewsWire
2025-12-10
2025-12-10
Company data provided by crunchbase