Colorado Department of Revenue ยท 9 hours ago
Switchboard/PBX Operator.
Denver, CO
Part-time
Onsite
Entry Level
2+ years expThe Colorado Department of Revenue is seeking a Switchboard/PBX Operator for the Colorado Mental Health Institute at Fort Logan. This role involves providing safety and communication services to staff and clients, managing emergency procedures, answering calls, and dispatching public safety officers.
Government Administration
No H1B
Responsibilities
Answers and directs incoming outside telephone calls to the appropriate person/unit, answers general questions regarding Fort Logan, and greets after-hours CMHHFL visitors ensuring proper and courteous screening before permitting entry to CMHHIFL and its patient treatment areas
Dispatches the Public Safety Officers using a police band radio for emergency and routine calls
Coordinates/initiates response to medical emergencies, tornadoes, bomb threats, and triage
Calls local law enforcement for serious or criminal offenses occurring on CMHHFL grounds
Checks out/assigns the use of State vehicles after business hours, weekends, and holidays
Keeps a log of staff needing to be picked up during emergency situations
Maintains a log of all Safety calls, medical staff calls, nursing supervisors, housekeeping, outgoing patient calls, Code blue alarms, Panic alarms, and Fire alarms occurring on shift
Passes information on at shift change
Provides directions to CMHHIFL for outside callers
Greets visitors and routes them to the appropriate location
Receives deliverables (parcels, mailings) for CMHHIFL, notifies appropriate personnel of item received, and signs acknowledgment of receipt for the deliverable carrier as requested
Qualification
Required
Two (2) years of administrative and clerical experience in medical, clinical or office settings
Full background check required
This position is considered an essential role. Employees in essential positions can be only FLSA nonexempt and can be required to work unexpected or unusual work hours to perform the essential and/or emergency services of the department without delay and/or without interruption
Shift Work
Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant's prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS
Benefits
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
BenefitHub state employee discount program
Employee Wellness program
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
Some positions may qualify for the Public Service Loan Forgiveness Program.
Company
Colorado Department of Revenue
With just under 1500 employees, the Colorado Department of Revenue oversees the Division of Motor Vehicles, the Enforcement Division, the Colorado State Lottery, and the Taxation Division.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lorri Dugan
Chief Financial Officer
Meghan Tanis
Chief Operating Officer/Deputy Executive Director
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