OpenAI · 12 hours ago
Fraud & Risk Analyst
San Francisco, CA
Full-time
Hybrid
Senior Level
$280K/yr - $280K/yr
5+ years expOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The Fraud & Risk Analyst will safeguard OpenAI by investigating, validating, and monitoring customer accounts and organizations to ensure proper verification and detect emerging threats.
Agentic AIArtificial Intelligence (AI)Foundational AIGenerative AIMachine LearningNatural Language ProcessingSaaS
Responsibilities
Review and verify customer identities, organizations, and ownership structures
Investigate suspicious or high-risk accounts (e.g., fraud, impersonation, shell companies, abuse of API or ChatGPT access)
Evaluate documents, internal data, and third-party sources to determine legitimacy and risk
Enforce account-level actions such as approvals, restrictions, suspensions, or escalations
Serve as the case owner for complex, high-visibility verification and integrity cases
Partner with Legal, Compliance, Sales, and Support to resolve issues quickly and accurately
Handle escalations, appeals, and sensitive customer communications
Help design and improve verification workflows, fraud detection, and risk-scoring systems
Contribute to automation, tooling, and human-in-the-loop review pipelines
Identify patterns of abuse and recommend new controls or safeguards
Analyze data to uncover fraud and abuse trends
Provide feedback to Product and Engineering to improve onboarding, verification, and access controls
Create clear playbooks and guidance for frontline teams handling high-risk accounts
Qualification
Required
5+ years of experience in verifications, fraud, trust & safety, or risk investigations
Comfortable making high-impact decisions about who should — or should not — have platform access
Experience working cross-functionally with Legal, Product, Sales, and Operations
Enjoy building systems, not just running them — especially in fast-moving environments
Calm under pressure, detail-oriented, and trusted with sensitive and ambiguous cases
Thrive in environments that require judgment, speed, and accountability
Company
OpenAI
OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. It is a sub-organization of OpenAI Foundation.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$79BKey Investors
The Walt Disney CompanySoftBankThrive Capital
2025-12-11Corporate Round· $1B
2025-10-02Secondary Market· $6.6B
2025-03-31Series Unknown· $40B
Leadership Team
Sam Altman
CEO & Co-Founder
Greg Brockman
President, Chairman, & Co-Founder
Recent News
BNN Bloomberg
2026-01-13
2026-01-13
Company data provided by crunchbase