Bright!Tax · 6 days ago
People Operations Specialist
Bright!Tax is a leading provider of US tax services to Americans living abroad. The People Operations Specialist will support the People Operations Manager in ensuring a positive experience for team members and executing the People Operations function within a fully remote team.
BankingFinanceFinancial ServicesLending
Responsibilities
Support hiring and onboarding operations, including interview scheduling, candidate coordination, offer documentation, and onboarding logistics
Maintain and update People Ops systems (including BambooHR), ensuring accurate team member data, document management, and workflow support
Serve as a first point of contact for People Ops inquiries, helping route questions related to HR systems, pay coordination, benefits, policies, and role-related topics
Support onboarding and offboarding processes to ensure smooth, thoughtful transitions for team members
Assist with People Ops programs related to performance, engagement, learning, and development
Help coordinate team experiences and events, including firm meetings and offsites (planning support, documentation, and follow-up)
Draft and maintain People Ops documentation, SOPs, templates, and internal communications in alignment with Bright!Tax’s values and brand
Support compliance-related tasks and vendor coordination under the guidance of the People Operations Manager
Qualification
Required
Educational background or coursework in Human Resources, People Operations, Business Administration, Organizational Psychology, or a related field
Strong organizational skills and attention to detail
Clear written and verbal communication skills
A high degree of professionalism and discretion when handling sensitive information
A service-oriented mindset with a genuine interest in supporting team members
Comfort working in a fully remote environment with teammates across time zones
Curiosity, initiative, and a willingness to learn new systems and processes
Preferred
Completion of HR, People Ops, or recruiting-related courses or certifications
Familiarity with HR systems or tools (e.g., BambooHR), even through coursework or projects
Experience with documentation, process mapping, or administrative coordination
Interest in employer branding, culture, or team engagement initiatives
Exposure to global or distributed teams through school, internships, or volunteer work
Benefits
Fully remote, globally distributed team with purposeful flexibility.
A supportive, learning-oriented environment with hands-on mentorship.
The opportunity to build a strong foundation in People Operations.
Clear growth pathways within the People Ops function.