Customer Service Rep/Admin jobs in United States
cer-icon
Apply on Employer Site
company-logo

FASTSIGNS® · 3 months ago

Customer Service Rep/Admin

positionRochester, NY 14623
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$19/hr - $21/hr

FASTSIGNS is a franchise industry leader with over 700 locations worldwide, and they are seeking a Customer Service Representative/Admin. The role involves being the initial contact with customers, building relationships, preparing estimates, and assisting in materials management.

Printing

Responsibilities

Work with customers in numerous ways such as email, telephone, in-person in our FASTSIGNS Center
Build long-lasting relationships by turning prospects into customers and then into long term clients
Prepare estimates, implement work orders and ensure timely delivery of finished orders
Assist in the materials management process, which may include ordering of materials as requested, keeping the Point of Sale System material costs up to date and exploring cost saving options for materials available in the industry
Be involved in team meetings and be intimately involved in the success of the FASTSIGNS Center

Qualification

Customer relationship managementDocumentation skillsOrganization skillsListening skillsEager to learn

Required

Outgoing personality
Responsive to customer needs
Eager to learn
Ability to build relationships
Great listening skills
Documentation skills
Organization skills
Ability to prepare estimates
Ability to implement work orders
Ensure timely delivery of finished orders
Hands-on experience with materials and production process
Assist in materials management process
Keep Point of Sale System material costs up to date
Explore cost saving options for materials
Involvement in team meetings
Contribute to the success of the FASTSIGNS Center

Benefits

Paid Holidays
Sick Time
Vacation Time
Health insurance

Company

FASTSIGNS®

twittertwittertwitter
Glassdoor3.3
company-logo
FASTSIGNS® is a signage, graphics and visual communications partner that provides comprehensive solutions to help customers of all sizes--across all industries--meet their business objectives and increase their business visibility through the use of signs, graphics, printing, promotional products and related marketing services.
dateFounded in 1985
location
Carrollton, Texas, USA
people-size51-200 employees
web-link
https://www.fastsigns.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2014-07-22Acquired

Leadership Team

leader-logo
Gabrielle Mullinax
President and Owner
linkedin

Recent News

EIN Presswire
FASTSIGNS Renews Prestigious Franchise Customer Experience Certification for Second Year
2025-11-20
PR Newswire
FASTSIGNS® Named as a 2025 Top Franchise for Veterans by Entrepreneur Magazine, Ranking #5 out of 150
2025-11-14
PR Newswire
FASTSIGNS® Named a Top 100 Franchise for Veterans by Franchise Business Review
2025-11-14
Company data provided by crunchbase