Optum ยท 3 days ago
Associate Clinical Administrative Coordinator
Ellsworth, ME
Full-time
Onsite
Entry Level
$16.15/hr - $28.80/hr
1+ years expOptum is a global organization that delivers care aided by technology to help millions live healthier lives. The Associate Clinical Administrative Coordinator will be responsible for managing patient information, ensuring compliance with health regulations, and supporting the healthcare team in various administrative tasks.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Completes scanning, deficiency analysis, vital statistics, and release of information functions adhering to HIPAA, State & Federal statues on release of information, and Joint Commission / CMS requirements for chart completion
Always safeguard patient's protected health information
Must be able to go to the nursing units to pick up charts
Pack charts in boxes or bags for scanning
Analyze charts to ensure documentation completion and assign missing items to practitioners according to hospital policies and procedures
Complete weekly reporting of deficiencies according to hospital policies and procedures
Complete monthly Audit on hospital charts on the nursing units to ensure documentation completion according to hospital policies / procedures, and Regulatory bodies standards (Joint Commission, CMS, HFAP)
Answer incoming calls for the Release of Information call center
Abstract required information in the Cerner and the ROI application
Maintain established quality & productivity benchmarks
Log requests pertaining to continuing care and patient / authorized representative requests
Maintains and exhibits current knowledge of profession and completes required continuing education
Maintain established quality & productivity benchmarks
Maintains a safe environment complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and / or protocol when involved or observed
May perform other duties upon request
Qualification
Required
High School Diploma/GED (or higher)
1+ years of healthcare customer service experience analyzing and solving customer problems
Intermediate level of proficiency with Microsoft Word and Microsoft Excel (ability to create, edit, save, and send documents and spreadsheets)
Ability to work onsite at 50 Union St., Ellsworth, ME, 04605
Ability to work any of our flexible shift schedules during our normal business hours of 8:00 AM - 4:30 PM from Monday - Friday. It may be necessary, given business need, to work occasional weekends
Full Flu vaccination is an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Must be 18 years of age OR older
Preferred
Experience with working within the health care industry and with health care insurance
Experience in working with Medicare and / OR Medicaid Services
Experience of working in a metric - driven work environment
Call center experience
A clerical OR administrative support background
Knowledge of ICD - 9 and CPT codes
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase