Airport Systems Support Technician jobs in United States
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ServiceTec ยท 23 hours ago

Airport Systems Support Technician

positionReno, Nevada, United States
timeFull-time
remoteOnsite
seniorityMid Level
money$40K/yr - $45K/yr

ServiceTec is the leading independent provider of managed IT services to the aviation industry, and they are seeking an Airport Systems Support Technician at Reno-Tahoe International Airport. The role involves providing L1 technical support for mission-critical Customer Use Passenger Processing Systems to enhance passenger satisfaction and operational efficiency.

Information ServicesInformation Technology

Responsibilities

Ensuring that all work meets or exceeds the routine performance criteria as outlined
Adhere to contractual response and fix times
Be well presented at all times in line with the Company dress code and conduct yourself in a professional manner. Telephone manner is as important as direct contact
Ensure that spares, parts and consumable stocks are used correctly, report shortages, low levels, deficiencies or extra requirements to the Operations Support Manager
Ensure that items requiring repair are correctly documented and packed ready for transport to the repair provider without undue delay
Ensure that communication devices are working correctly and procedures for use are being adhered to

Qualification

L1 technical supportPassenger Processing SystemsCommunication devicesProfessional mannerTeam collaboration

Required

Mid-level experience in technical support
Ability to provide L1 technical support for Customer Use Passenger Processing Systems
Ability to adhere to contractual response and fix times
Professional presentation and conduct in line with Company dress code
Ability to document and pack items for transport to repair provider
Ability to ensure communication devices are working correctly
Independent mobility throughout work locations
Ability to negotiate security checkpoints and maintain security clearance
Visual acuity to interpret and operate customer-owned computer screens
Ability to carry tools and equipment up to 50lbs independently
Ability to drive standard vehicles without modified controls

Benefits

Excellent healthcare benefits: Medical and Dental.
401K including an employer match.
Paid time-off and sickness leave.
Paid Military Leave.

Company

ServiceTec

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ServiceTec is the largest and most highly respected independent provider of Managed IT Services to airports and airlines.
dateFounded in 1989
location
Reston, Virginia, USA
people-size51-200 employees
web-link
https://servicetec.com/

Funding

Current Stage
Growth Stage

Leadership Team

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David Ison
Board Advisor
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Company data provided by crunchbase