Four Seasons Hotels and Resorts · 1 day ago
Overnight Front Desk Supervisor
Chicago, IL
Full-time
Onsite
Entry, Mid Level
$27.55/hr - $29.05/hr
2+ years expFour Seasons Hotels and Resorts is a leading luxury hotel company committed to providing exceptional guest experiences. The Overnight Front Desk Supervisor plays a crucial role in the Rooms division, overseeing the overnight shift, welcoming guests, and ensuring high standards of service are met.
HospitalityHotelLeisureRental PropertyTravel
No H1B
Responsibilities
Supervises overnight shift at the Front Desk
Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment
Works closely with the staff from all departments to assure that standards are being met
Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
Qualification
Required
High level of attention to detail
Strong work ethic
Ability to multitask and prioritize
Willing team player
Comfortable with electronic systems
Willing to accept assignments on as need basis
Flexibility to work early mornings, evenings, weekends and holidays
Valid work authorization for the U.S
Preferred
Two-years luxury hotel experience
Strong supervisory skills including decision making, communication, deductive reasoning and problem solving
Exceptional communication skills and command of English language
Additional language preferred but not required
Completion of Post-Secondary Education in Hospitality or related field
Strong Customer Service, Multi-tasking, and Communication Skills
Knowledge of Opera Property Management System
Responsive to constructive feedback from hotel leadership
Benefits
Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you master your craft.
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
401(k) Retirement Plan including Employer Matching Program
Inclusive and diverse employee engagement & recognition events all year-round.
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
And so much more!
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
Canada NewsWire
2025-12-10
2025-12-10
Company data provided by crunchbase