University of St. Augustine for Health Sciences ยท 20 hours ago
Customer Service Coordinator
Dallas, TX
Full-time
Onsite
New Grad, Entry LevelThe University of St. Augustine for Health Sciences is focused on developing professional health care practitioners through innovative education. The Customer Service Coordinator role provides essential support to the campus by managing visitor interactions and overseeing administrative tasks to enhance the campus experience.
Higher Education
Responsibilities
Answers calls in a professional and courteous manner and conveys messages to staff and faculty; serves as a back-up to the automated University-wide telephone system
Serves visitors by greeting, welcoming, directing and announcing them appropriately
Provides campus and local community information to visitors
Facilitates the delivery of materials and/or correspondence to visitors upon arrival
Serves as a member of the campus response and reentry teams, as needed
Coordinates and maintains campus-wide Commuter Assistance Program (CAP)
Issues and tracks appropriate campus and parking access badges for walk-in visitors, vendors, faculty, staff and students
Support campus events and activities under the direction of the Campus Director; may assist with the coordination and logistics for campus-wide events to include scheduling, set-up and clean-up for the event
Manages campus supply inventory and places orders for general, breakroom, and copier supplies, as needed
Maintains inventory of supplies, brochures, and collateral for reception desks
Maintains campus-wide events calendar
Maintains and updates master campus seating list in coordination with Campus Director
Ensures regular and frequent updating of campus video monitors to reflect current and relevant campus news and information
Prepares mailers for shipping and delivery services (UPS, FedEx, courier, etc.)
Supports activities and initiatives related to campus safety and security in coordination with the Director, Safety and Security
Supports campus Human Resources Manager with collection of on-boarding documents for all faculty, staff and students; completes new hire I-9 process under direction of HR Manager, as needed
Manages and coordinates reception area coverage and schedule for Student Workers
May perform other duties and responsibilities that management may deem necessary from time to time
Assists with other operational and administrative support activities as assigned to support the needs of the University and campus
Qualification
Required
Provides concierge level service support to the assigned campus
Welcomes internal and external visitors with a professional and proactive approach
Attends to visitors and oversees reception area interactions
Acts as the first point of contact for students, employees, and visitors
Responsible for operational and administrative support including answering phones, opening and distributing mail, supplies maintenance, calendaring, filing, and other related clerical/administrative duties
Requires a full-time presence on the assigned campus
Answers calls in a professional and courteous manner and conveys messages to staff and faculty
Serves visitors by greeting, welcoming, directing, and announcing them appropriately
Provides campus and local community information to visitors
Facilitates the delivery of materials and/or correspondence to visitors upon arrival
Serves as a member of the campus response and reentry teams, as needed
Coordinates and maintains campus-wide Commuter Assistance Program (CAP)
Issues and tracks appropriate campus and parking access badges for walk-in visitors, vendors, faculty, staff, and students
Supports campus events and activities under the direction of the Campus Director
Manages campus supply inventory and places orders for general, breakroom, and copier supplies, as needed
Maintains inventory of supplies, brochures, and collateral for reception desks
Maintains campus-wide events calendar
Maintains and updates master campus seating list in coordination with Campus Director
Ensures regular and frequent updating of campus video monitors to reflect current and relevant campus news and information
Prepares mailers for shipping and delivery services (UPS, FedEx, courier, etc.)
Supports activities and initiatives related to campus safety and security in coordination with the Director, Safety and Security
Supports campus Human Resources Manager with collection of on-boarding documents for all faculty, staff, and students
Completes new hire I-9 process under direction of HR Manager, as needed
Manages and coordinates reception area coverage and schedule for Student Workers
Assists with other operational and administrative support activities as assigned to support the needs of the University and campus
Company
University of St. Augustine for Health Sciences
University of St. Augustine is an accredited graduate-level institution with an innovative approach to health science education.
Founded in 1979
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-07-16Acquired
Leadership Team
Vivian Sanchez
Chief Executive Officer
Stephanie Furlough-Morris
Chief Financial Officer
Recent News
2025-11-05
University of St. Augustine for Health Sciences
2025-09-09
Company data provided by crunchbase