CVS Health · 15 hours ago
Senior Manager, Program Design and Operations Strategy, Cardiometabolic Solutions
Boston, MA
Full-time
Hybrid
Senior Level
$68K/yr - $199K/yr
5+ years expCVS Health is the nation’s leading health solutions company, dedicated to transforming health care. The Senior Manager, Program Design and Operations Strategy, Cardiometabolic Solutions will lead the development of patient care programs in the cardiometabolic space, collaborating with various departments to enhance product engagement and improve patient outcomes.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Independently leading dozens of partners across Clinical Operations, Medical Affairs, Legal, Sales, Account Management, Data Science & Engineering, IT, Client Analytics to structure and execute on new program designs and enhancements
Partner with Marketing, Sales, and Account Management to communicate program performance and our product roadmap
Build business cases to justify and prioritize product enhancements and design a measurement strategy to measure their impact
Define longitudinal patient journeys that meet engagement and clinical outcomes, write requirements, and then partner with Operations and Technical stakeholders to bring these experiences to life
Design, enhance, and manage patient and clinician experiences, processes, protocols, assessments, and workflows
Develop and maintain strong, strategic relationships with key suppliers and matrix partners to drive partnership and performance
Evaluate KPI and SLA performance, measuring program efficacy to formulate and subsequently deliver upon quality improvement plans
Leverage data-driven insights and a deep understanding of patient and client needs and market dynamics to identify and prioritize items enhancement
Conducting deep dive quantitative and qualitative analyses to identify opportunities for innovation and process improvement
Qualification
Required
5+ years of experience in product management/development, product operations & strategy, or program management within the healthcare space preferably at a health tech, tech-enabled provider, or Payor/PBM organization
5+ years of experience managing multiple projects and prioritizing work based on impact and team priorities
5+ years of experience developing analyses, presentations, and support materials to successfully drive product strategy decisions and deliver operational process change
5+ years of experience in strategic thinking including quantitative, analytical, and problem-solving skills
5+ years of making informed, data-driven decisions, with a strong emphasis on translating data insights into actionable strategies
4+ years of experience managing relationships at a senior level; capacity to quickly build and maintain credible relationships at varying levels both within CVS Health and outside of the organization
2+ years managing one or more employees
Bachelor's Degree required; may consider comparable work experience
Preferred
Experience within the care delivery and management industry
Experience in management consulting
Experience manipulating and analyzing data from large databases using SQL or other appropriate software
Expertise in vendor contracting and relationship management
Master's or other advanced degree is preferred
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
H1B Sponsorship
CVS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
2026-01-13
Hartford Business Journal
2026-01-11
Digital Commerce 360
2026-01-07
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