Champion Home Services ยท 6 hours ago
Customer Service Representative
Austin, TX
Full-time
Hybrid
New Grad, Entry Level
$18/hr - $25/hrChampion Home Services is based in Austin, providing top-quality HVAC and plumbing services. They are seeking a Customer Service Representative to handle customer service calls and engage with customers effectively.
Heating Ventilation and Air Conditioning (HVAC)Home ServicesIndustrialMechanical Engineering
Responsibilities
Handle inbound customer service calls including, but not limited to:
Booking appointments
Understanding general priority booking knowledge
Providing tech ETA
Deescalating customer concerns
Understating field availability for effective booking
Handle text and chat engagements with the customers
Call on customer list to offer promotions
Creating and updating customer profiles
Qualification
Required
Previous customer service or call center experience
Strong attention to details
Conscientious team player
Honesty, integrity, and a good attitude
Clear background check and drug screen
Preferred
Industry and ServiceTitan experience
Company
Champion Home Services
Champion Home Services is an all-in-one cooling, heating, plumbing, and electrical company in San Antonio, TX region, also serving Boerne, Helotes, San Marcos, New Braunfels, Bulverde and the surrounding areas.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageRecent News
2022-08-11
Company data provided by crunchbase