Mortgage Loan Servicing Specialist II jobs in United States
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Busey · 9 hours ago

Mortgage Loan Servicing Specialist II

positionEdwardsville, IL
timeFull-time
remoteOnsite
seniorityMid Level

Busey is seeking a Mortgage Loan Servicing Specialist II to manage consumer and mortgage portfolio loans and assist with various loan servicing tasks. The role involves responding to customer inquiries, processing payments, and maintaining relationships with lenders while ensuring compliance with bank regulations.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

Respond to customer inquiries both by phone and email
Respond to internal customer inquiries via CRM and email
Process Loan Payments
File maintenance
Maintain positive relationships with multiple lenders and support staff
Setup maintenance of automatic payments
Verification of Mortgages
Assist other areas and special projects as needed
Filing of all documents received
Payoff Transactions
Verification of newly boarded loans
Verification of maintenance
Daily report monitoring
Balancing of internal General Ledgers
Assist other areas and special projects as needed
Manage flow of Mortgage loans into system
Process all retail loan modifications, renewals, and extensions

Qualification

Lending process knowledgeLending system knowledgeBank compliance knowledgeMicrosoft OfficeCommunication skills

Required

Knowledge of lending process
High level knowledge of lending system
Familiar with bank compliance and regulatory requirements
Strong oral and written communication skills
Make independent decisions for which there are not always precedents
Demonstrate a proactive approach to incorporating changes in processes and procedures with focus on improving customer service and process efficiency
Perform duties under frequent time pressures
Demonstrate effective problem resolution by making effective recommendations and implementing appropriate action
Work independently with frequent interruptions
Requires High School diploma
Requires knowledge of Microsoft Office

Preferred

Higher education preferred
Experience with lending preferred

Company

Busey

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Busey is a financial company that offers wealth management, banking, brokerage, and mortgage services.
dateFounded in 1946
location
Champaign, Illinois, USA
people-size1001-5000 employees
web-link
https://www.busey.com/home/home

Funding

Current Stage
Public Company
Total Funding
$200M
2025-05-14Post Ipo Equity· $200M
2001-06-14IPO

Leadership Team

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Christopher Chan
Chief Financial Officer
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Recent News

First Busey Corporation
First Busey Corporation Announces 2025 Third Quarter Earnings
2025-10-29
MarketScreener
First Busey - appoints Christopher H.M. Chan as CFO - SEC filing
2025-09-29
Seattle TechFlash
Busey Bank fills slot created when executive leaves for personal reasons
2025-09-05
Company data provided by crunchbase