BetterHelp · 13 hours ago
Administrative Coordinator, Operations
San Jose, CA
Full-time
Hybrid
Entry Level
$75K/yr - $80K/yr
1+ years expBetterHelp is on a mission to make mental health care more accessible to everyone. As the Administrative Coordinator, Operations, you will provide administrative and operational support to ensure smooth execution of contract routing, vendor management, and compliance processes.
Health CareHealth DiagnosticsInternetMental HealthTherapeuticsWellness
Responsibilities
Route contracts for internal and external signatures via ContractSafe, DocuSign
Track contract status and follow up with Legal, Procurement, and stakeholders as needed
Maintain a centralized repository of executed agreements
Coordinate and Retrieve documentation from vendors for Security, Privacy, and Legal review (e.g., SOC2, ISO, Privacy Policies, DPAs)
Ensure vendors complete Security and Legal Review forms accurately before routing
Assist with New Vendor Requests (NVR) in systems like Jira, Graphite, or Oracle
Track progress of vendor onboarding through approval workflows and update status sheets
Assist in various audits for contract management
Manage and digitize incoming mail, maintaining organized records and routing materials to Legal and Accounting as needed
Plans, organizes, and communicates the weekly office lunch schedule for onsite employees
Handles all Amazon orders related to the company’s new hire work-from-home equipment policy
Maintaining process and procedure for cross-functional communication and procurement between teams
Qualification
Required
1–3 years of administrative or operations experience (legal ops, vendor management, or procurement a plus)
Strong attention to detail and ability to manage multiple priorities
Familiarity with tools like Jira, ContractSafe, DocuSign, Google Workspace, or Excel
Excellent written and verbal communication skills
Comfortable working with confidential information and cross-functional teams
Team player who's just as comfortable handling the small stuff as the big-picture projects
Work well cross-functionally
Preferred
Experience supporting Legal, Security, or Procurement teams
Interest in learning vendor management and contract compliance workflows
Familiarity with workflows or automation tools
Benefits
Remote work with regular in-person bonding experiences sponsored by the company
Competitive compensation
Holistic perks program (including free therapy, employee wellness, and more)
Excellent health, dental, and vision coverage
401k benefits with employer matching contribution
The chance to build something that changes lives – and that people love
Any piece of hardware or software that will make you happy and productive
An awesome community of co-workers
Company
BetterHelp
BetterHelp is an online counseling platform that connects its members to licensed therapists.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2015-01-01Acquired
Leadership Team
Jan Belke
Country Manager | DACH
Recent News
Home Health Care News
2025-11-18
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