Franciscan Health · 1 day ago
Unit Secretary (0.9 FTE Nights)
Franciscan Health is one of the largest Catholic health care systems in the Midwest, providing compassionate care to patients and communities. The Unit Secretary role involves facilitating communication, assisting patients and staff, and maintaining accurate records to ensure efficient unit operations.
Child CareHealth CareHome Health CareHospitalInformation ServicesMedicalPersonal HealthRehabilitationWellness
Responsibilities
Responds to call lights and directs the inquiry to the appropriate party; activates alerts; monitors tube system where applicable and utilizes proper response etiquette
Greets and assists patients, visitors, physicians, students, and staff; answers their questions utilizing appropriate response standards and coordinates the activities of nursing staff, physicians, hospital departments, patients and visitors to act as a first line advocate
Facilitates communication of patient information, working within the unit as well as with other units and departments; reports pertinent information in a timely and accurate manner to ensure appropriate parties have all needed. Maintains information, on-call schedules for services and communication tools, and utilizes AIDET and other service standards to provide accurate communication of information
Answers multi-line telephones answering the caller's questions or directing the caller to the appropriate party; utilizes proper telephone etiquette and responds within the defined service standards
Provides unit support by assisting with bed assignments and maintaining accurate patient locations in Epic. Maintains supplies and office equipment, including downtime devices for Epic as well as logs maintenance repairs and maintenance of unit statistics. Maintains staff assignments and phone lists to ensure efficient operation of the unit
Assists in the onboarding and training of new coworkers to ensure all coworkers receive consistent and accurate information
May transcribe physician orders utilizing basic knowledge of anatomy and physiology, disease process, medical terminology, and accepted abbreviations to ensure timely and accurate completion of patient care records in accordance with policies and procedures
Qualification
Required
Basic Life Support Program (BLS) - American Heart Association
Preferred
High School Diploma/GED
1 year Healthcare Related Experience
Health Unit Clerk (HUC)
Benefits
Comprehensive benefit offerings
Company
Franciscan Health
Franciscan Health is a portal that provides information related to hospitals, physician offices, medical practitioners and medicines.
H1B Sponsorship
Franciscan Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (7)
2022 (17)
2021 (9)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-10-31
Security Journal Americas
2025-08-19
informationweek
2025-05-02
Company data provided by crunchbase