Wolter · 1 week ago
SM TECHNICIAN
Wausau, WI
Full-time
Onsite
New Grad, Entry LevelWolter is a rapidly growing company focused on material handling solutions. They are seeking SM Technicians to perform scheduled maintenance jobs in the field, ensuring customer satisfaction and operational efficiency.
ConsultingIndustrial AutomationProfessional ServicesService IndustryTraining
Responsibilities
Travel to customer to complete all jobs that are assigned to you
Maintain inventory in service vehicle – filters, oil, etc
Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often
Complete and submit all paperwork daily for jobs worked on (time cards, maintenance reports with customers’ signature). Paperwork must be completed at job site before leaving for the next job, or going home
Communicate with dispatcher and/or service office as to status of jobs and availability for new jobs
While completing jobs, look for any additional items that may need repair or appear to be worn – inform customer, especially if safety related (example: lights, backup alarms)
Inform supervisor of possible additional items so they can follow up with customer, and note on maintenance report
If repair is something you can take care of with customer’s permission, do so
Develop and maintain relationship with territory sales representatives to keep them informed of sales opportunities you might see
Maintain cleanliness and organization of company truck. Report any repairs needed to vehicle to supervisor
Always adhere to safety rules and policies at all times
Perform other duties as assigned
Qualification
Required
Must be mechanically inclined with solid base skills on powered industrial equipment
Must successfully complete any training courses required
Strong customer orientation
Must be a good communicator – written and verbal
Time management: the ability to organize and manage multiple priorities
Basic computer proficiency and laptop fundamentals
Must own tools necessary to perform repairs, per our recommended tool list
Must have a phone line at home (needed for faxing paperwork to service office daily, as needed)
Must have valid driver's license and good driving record
Must be certified to operate material handling equipment
Commitment to company vision and mission
Benefits
Medical, Dental, and Vision Insurance
401(k) Plan with company match
Life Insurance
Short-Term and Long-Term Disability Insurance
Critical Illness and Accident Insurance
Pet Insurance
Flexible Spending Account
Employee Assistance Program
Interest-free Tool Loans and Tool Insurance
Uniforms for Technicians
Subsidies for Safety Boots and Safety Glasses
Paid Time Off, paid holidays, and more!
Company
Wolter
Wolter is a forklift & material handling equipment solutions provider.
Founded in 1962
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BBH Capital Partners
2024-02-09Private Equity
Leadership Team
Martin Park
Chief Operating Officer
Recent News
Company data provided by crunchbase