Fastly · 9 hours ago
Senior Security Technical Account Manager
Richmond, VA
Full-time
Hybrid
Senior Level, Lead/Staff
$122K/yr - $147K/yr
8+ years expFastly helps people stay better connected with the things they love through its edge cloud platform. The Senior Security Technical Account Manager will serve as the primary security point of contact for enterprise customers, providing tailored security recommendations and collaborating with various teams to enhance customer security posture.
Cloud Data ServicesCloud InfrastructureCloud SecurityContent Delivery NetworkEnterprise SoftwareSecuritySoftware
Responsibilities
Serve as the primary security point of contact and trusted advisor for a portfolio of strategic enterprise customers, supporting their security goals and strengthening long-term partnerships between customers and Fastly
Build deep relationships with customer security, engineering, and leadership teams, acting as a technical and strategic security advisor at both tactical and executive levels
Provide tailored security recommendations aligned to each customer’s infrastructure, application architecture, and business requirements, ensuring effective adoption and optimization of Fastly’s security solutions
Act as the voice of the customer internally, advocating for customer needs, priorities, and feedback with Product, Engineering, Support, CSOC, Sales, and Leadership teams
Collaborate cross-functionally to drive resolution of complex security issues, escalations, and investigations, ensuring clear communication and timely outcomes
Identify opportunities to improve customer experience and team efficiency by driving internal process improvements, automation, and tooling enhancements
Design and deliver security workshops, technical deep dives, and enablement sessions tailored to customer needs and threat landscapes
Contribute to internal initiatives such as professional services engagements, security programs, or special projects as assigned
Coach and mentor junior team members, supporting onboarding, skill development, and knowledge sharing across the team
Help create, maintain, and improve internal documentation, playbooks, and best practices to scale the Security TAM function effectively
Qualification
Required
8+ years in customer-facing technical roles (TAM, Sales Engineering, Support, or Professional Services) supporting enterprise customers, ideally in cloud, CDN, or application security environments
Strong expertise in application and web security, including WAFs, bot mitigation, DDoS protection, OWASP Top 10, and API security
Solid understanding of the internet and application fundamentals, including HTTP/HTTPS, DNS, TLS, BGP, and modern application architectures
Proven ability to move from reactive support to proactive security guidance, improving customer security posture and long-term outcomes
Trusted advisor mindset with strong customer empathy, capable of engaging both technical teams and executive stakeholders
Familiarity with scripting or automation (e.g., Python, Go, or similar) to improve workflows and efficiency is a plus
Excellent written and verbal communication skills; proficiency in English required
Willingness to travel occasionally for customer engagements
Preferred
Previous experience in CDN, security, web performance, cloud environments
Experience working with cloud-native and distributed systems, including containers (Docker), Kubernetes, and microservices
Proficiency with Configuration Management and IaC tools to automate security deployments
Experience with AWS, Azure, or Google Cloud
Benefits
Medical, dental, and vision insurance
Family planning
Mental health support along with Employee Assistance Program
Insurance (Life, Disability, and Accident)
A Flexible Vacation policy
Up to 18 days of accrued paid sick leave
401(k) (including company match)
Employee Stock Purchase Program
12 paid local holidays
12 paid company wellness days
Company
Fastly
Fastly helps digital businesses keep pace with their customer expectations by delivering secure and online experiences.
1001-5000 employees
H1B Sponsorship
Fastly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (11)
2023 (7)
2022 (12)
2021 (6)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$529MKey Investors
DTCPICONIQ GrowthAugust Capital
2025-12-05Post Ipo Debt· $160M
2024-12-02Post Ipo Debt· $150M
2019-05-16IPO
Leadership Team
Kip Compton
Chief Executive Officer
Hooman Beheshti
VP Technology
Recent News
2025-12-15
Company data provided by crunchbase