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Metropolitan Transportation Authority · 22 hours ago

Assistant Vice President Operations Planning

New York, NY

Full-time

Hybrid

Director/Executive

$132K/yr - $165K/yr

14+ years exp

Metropolitan Transportation Authority operates the largest bridge and tunnel network in New York City, managing nine crossings that connect communities across the five boroughs. The Assistant Vice President of Operations Planning supports the alignment of B&T operations with MTA strategic priorities by managing policy governance, technology planning, compliance activities, and cross-agency coordination.

Transportation/Trucking/Railroad

Responsibilities

Manage and coordinate the development, maintenance, communication, and review of B&T policies and procedures; ensure alignment with Corporate MTA standards and operational needs

Serve as a key liaison with MTA IT and B&T divisions to coordinate software infrastructure initiatives, technology documentation, system enhancements, and automation efforts in support of long-term technology strategies

Coordinate policy compliance, quality assurance activities, and B&T’s operational input into MTA-wide governance and compliance initiatives

Coordinate internal and external audits and investigations, track corrective action plans, and serve as liaison with MTA Headquarters Audit and Corporate Compliance teams

Supervise a small team supporting performance and compliance functions; provide guidance, mentoring, and performance management

Coordinate B&T-wide initiatives, support facility strategy planning, and collaborate with Construction & Development and MTA shared services

Perform other duties as assigned

Comply with all policies and standards

May be required to work outside regular work hours, as applicable

Observe the work performed by contractors, as applicable

Review invoices and approve them if the work has contractual standards, as applicable

Address performance issues with the contractor, when possible, as applicable

Escalate issues to other parties when needed, as applicable

Qualification

Policy ManagementProgram ManagementGovernanceComplianceMicrosoft Office SuiteTransportation PolicyTeam BuildingCommunicationProblem SolvingInterpersonal Skills

Required

Bachelor's Public Administration, Public Policy, Political Science, Business Management, Business Administration, Management, Finance, Transportation, Urban Planning, Information Systems, or a related field

Must have a minimum of fourteen (14) years related experience in transportation, policy management, infrastructure management, corporate strategy, finance, asset management, or a related field

An equivalent combination of education and experience may be considered

Minimum ten (10) years' experience in management or supervisory role in a large, multi-faceted organization

Significant experience in program management for large government agencies or businesses with highly complex systems

Experience collaborating with governmental agencies, boards, and public stakeholders is critical

Proficient in Microsoft Office Suite and document management software

Valid driver's license in the State of New York

Knowledge of governance, risk management, and compliance (GRC) principles

Excellent communication and interpersonal skills

Demonstrated ability with building relationships and working collaboratively with internal and external stakeholders

Demonstrated ability to effectively work in a high-profile, high-pressure environment

Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement

Must be a proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements

Must possess excellent team building, listening, problem solving, and prioritization skills

Ability to respond to any authority location on a 24/7 basis when required

Preferred

Master's degree preferred or strongly desired, especially in Business Administration (MBA), Public Policy, or a technical field relevant to operations or information systems

Experience with infrastructure systems (e.g., bridges, tunnels, transit, tolling)

Strong understanding of policy management, technology infrastructure, and space optimization

Knowledge of audit, compliance, and regulatory requirements for government agencies or public authorities

Knowledge of transportation policy, tolling systems, sustainability initiatives, and infrastructure investment strategies

Experience working with shared services models and cross-agency collaboration (e.g., Construction & Development (C&D), IT, Legal)

Experience working with MTA, state or federal transportation agencies, or large public-sector organizations

Benefits

Commuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.

Premium Health Coverage at Low Cost – Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans.

Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Generous Time Away – Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.

Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Learning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.

Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources.

Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services.

Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

Company

Metropolitan Transportation Authority

Glassdoor3.6

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.

Founded in 1834

New York, NY, US

10001+ employees