Hunter Communications · 12 hours ago
Operations Administrator
Hunter Communications is a rapidly expanding company focused on fiber internet and customer service. The Operations Administrator role involves providing administrative support to the Senior Leadership Team, streamlining processes, and enhancing communication across teams to improve operational efficiency.
Information TechnologyInternetTelecommunications
Responsibilities
Providing a high level of organization and communication
Provide daily administrative support to Residential Senior Leadership Team
Track and disseminate action items and cascading communication from meetings and special projects
Create, maintain, and update Excel spreadsheets for tracking operational metrics and team performance
Prepare and format reports in Excel to provide accurate data insight and summaries
Analyze data trends and flag potential issues or areas for improvement when documenting operational metrics
Assist in maintaining and developing reporting templates and creating dashboards and charts for monthly reports
Facilitate project documentation and provide follow-up with team members to ensure project milestones are met
Handle escalated customer damage complaints, gather necessary details, and coordinate with the appropriate departments for resolution
Identify opportunities to improve administrative processes and recommend changes to streamline workflows across departments
Submit departmental purchase orders & assist in tracking delivery timelines
Assist with the onboarding, offboarding, and milestones for new employees and subcontractors
Verify and approve timecard submissions for hourly employees
Assist with data gathering to update monthly board slides
Creation/auditing of monthly sales commission and subcontractor invoicing reports
Assist marketing team with setup, teardown, and participation in events throughout the Willamette Valley
Occasional driving vehicles for repair and management of the fleet
Other duties as assigned
Qualification
Required
At least 2+ years of experience performing administrative duties
Proficiency in Excel creating formulas, functions, charts, and tables
Strong organizational skills and attention to detail with the ability to manage multiple tasks and deadlines
Excellent communications skills both written and verbal, for interacting with senior management, customers, technicians, and other internal teams
Strong problem-solving abilities and a customer-first mindset
Ability to work in a team environment while managing time effectively to meet deadlines and operational needs
Must be very comfortable with using a computer and software systems
Must be able to sit for long periods of the day
Must pass pre-employment drug screening
Must have and maintain a clean driving record including no tickets for speed in excess of 20 mph or DUII in last 5 years of driving history
Preferred
Prior experience in telecommunications
Benefits
Medical
Dental
Vision
Disability coverage
Life insurance
Employee assistance program
Vacation
Sick
Holiday time off
401k program with an employer match
Bonus opportunity
Company
Hunter Communications
Hunter Communications is a Telecommunications company that specializes in Information technology,Internet & Business service.
Funding
Current Stage
Growth StageTotal Funding
$8.22MKey Investors
California Advanced Series Fund
2025-12-10Acquired
2021-01-20Grant· $8.22M
Recent News
AltAssets Private Equity News
2025-12-12
2025-12-10
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