Vice President Information Technology Services jobs in United States
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OnPoint Search Consultants ยท 11 hours ago

Vice President Information Technology Services

positionGlendale, CA
timeFull-time
remoteHybrid
seniorityDirector/Executive
date7+ years exp

OnPoint Search Consultants is a community-based non-profit organization, and they are seeking a Vice President of Information Technology Services. The role involves leading the integration of IT support teams and implementing ITSM frameworks to enhance service delivery.

Staffing & Recruiting
Hiring Manager
Joshua Gassel
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Responsibilities

Lead integration of 2 IT support teams into a unified enterprise organization
Implement ITSM frameworks and monitor SLAs
Ensure 24x7 support across all locations
Mentor & direct IT support teams (SoCal & NoCal)
Rebuild IT Support processes for better end user experience

Qualification

ITSM toolsIT support leadershipEnd user experienceCustomer-centricMentoring

Required

7+ years' leading IT support services
End user & customer-centric
REQUIRED ITSM tools & implementations
REQUIRED 3 days/week on-site
Travel (15%) to CA-based locations

Preferred

Bachelor's degree highly desirable

Company

OnPoint Search Consultants

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OnPoint's strength is grounded in our ability to execute the full life cycle recruitment process.
dateFounded in 2008
location
Downey, CA, US
people-size2-10 employees
web-link
http://onpointsc.com

Funding

Current Stage
Early Stage

Leadership Team

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Joshua Gassel
Managing Partner
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Michael Belcher
Managing Partner
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Company data provided by crunchbase