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Tyson & Mendes · 21 hours ago

Litify Software Administrator

California, United States

Full-time

Hybrid

Entry, Mid Level

$125K/yr - $150K/yr

2+ years exp

Tyson & Mendes is a nationally recognized law firm specializing in insurance defense litigation, seeking an experienced Software Administrator. The role involves managing and supporting the Litify software, ensuring efficient operations for the legal team through user management, system optimization, and technical support.

Law EnforcementLegalProfessional Services

Hiring Manager

Amber Gough

Responsibilities

Administer and maintain the Litify system, including user management, permissions, and security settings

Configure and optimize case management, calendaring, and docketing workflows to meet organizational needs

Provide technical support, troubleshooting, and training for attorneys, paralegals, and staff using Litify

Monitor system performance and implement updates, patches, and integrations as needed

Ensure data accuracy, compliance, and confidentiality in line with legal industry standards

Report directly to the Senior Director of Administration and Legal Services

Collaborate with IT, Legal Services, Legal Operations, and third-party vendors to enhance system functionality and resolve issues

Develop and maintain standard operating procedures, user guides, and training materials for Litify

Generate reports and analytics to support case tracking, deadlines, and workload management

Stay up to date with Litify product releases and best practices

Qualification

LitifySalesforceLegal case managementWorkflow automationData integrityUser supportAttention to detailProblem-solvingCommunication skillsInterpersonal skillsProject management

Required

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

2+ years of experience administering legal case management or docketing software; Litify experience preferred

Strong understanding of legal workflows, calendaring, and document management systems

Excellent problem-solving, communication, and interpersonal skills

Experience with Salesforce platform

Ability to work independently and collaboratively in a fast-paced legal environment

Attention to detail and commitment to data security and confidentiality

Demonstrates a strong interest in leveraging emerging AI technologies to enhance legal operations and streamline workflows

Preferred

Salesforce Administrator certification

Prior Paralegal or Legal Assistant experience at a civil litigation law firm

Experience with legal compliance and regulatory requirements

Knowledge of workflow automation and integration tools

Project management experience

Benefits

Comprehensive benefits coverage offered, including plans available at zero employee cost (average annual employee contribution for health/vision/dental coverage is $700-$1,700)

Employees benefit from a 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%

Paid parental leave at base pay rate

Employees receive a monthly technology reimbursement of $60

37.5-hour standard workweek designed to promote balance and prevent burnout

Employee Assistance Program through HealthAdvocate

Vacation time is accrued annually at the employee’s base rate

Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative

Firm-wide charitable giving program

Numerous social and off-site events each year to enrich your relationships with your colleagues