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Breckenridge Grand Vacations · 3 weeks ago

Greeter

Breckenridge,CO,US

Full-time

Onsite

New Grad, Entry Level

$22/hr - $25.25/hr

0+ years exp

Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. They are seeking a Greeter to join the team at Bar Down Tavern, where the role involves welcoming guests, managing seating arrangements, and ensuring a positive dining experience. The ideal candidate will thrive in a fast-paced environment and contribute to the overall guest flow and satisfaction.

ConstructionReal Estate

Culture & Values

Responsibilities

Greet guests warmly upon arrival, setting a positive tone for their dining experience

Manage reservations, walk-ins, and seating arrangements using the restaurant’s system

Monitor and communicate accurate wait times to guests during peak periods

Escort guests to tables, providing menus and informing them of specials or promotions

Accommodate special requests (e.g., highchairs, accessibility needs, large parties)

Thank guests upon departure and invite them to return

Maintain an organized seating chart and coordinate with servers for efficient table turnover

Balance guest flow to optimize server workloads and kitchen pacing

Answer phone calls, take reservations, and respond to guest inquiries

Keep the host stand, entrance, and waiting areas clean and presentable

Resolve guest concerns promptly and professionally ("end of the line" approach)

Escalate unresolved issues to management while ensuring guest satisfaction

Uphold company hospitality standards, policies, and safety protocols

Follow up on guest feedback to improve service

Communicate effectively with servers, bussers, and managers to ensure smooth operations

Assist with light bussing or table resetting during busy periods

Attend staff meetings and training sessions

Qualification

Customer service skillsCommunication skillsReservation systemsBilingual skillsMultitasking

Required

Friendly, outgoing personality with strong customer service skills

Ability to multitask and remain calm in a fast-paced environment

Excellent communication and interpersonal skills

Basic computer proficiency (email, reservation systems, etc.)

Ability to stand/walk for extended periods and lift to 20 lbs

Willingness to work evenings, weekends, and holidays as needed

Must pass Colorado Responsible Alcohol Vendor Training within 30 days of hire

Preferred

6+ months of experience as a host/hostess or in a front-of-house restaurant role

Familiarity with OpenTable, Resy, or similar reservation software

Bilingual skills (Spanish/English or other languages)

Knowledge of resort/upscale dining environments

Flexibility to assist with light bussing or seating adjustments

Food Handler's Certification (or willingness to obtain)

Benefits

Health, vision, and dental insurance plans

Company-paid life insurance coverage

Voluntary Life and Accidental Death/Dismemberment Insurance

HSA and FSA-Dependent Care Accounts

Retirement plan

Generous paid time off (PTO) and sick leave to support work-life balance

Volunteer Time Off - Paid opportunities to give back to Summit County

Bereavement leave

Biannual bonuses

Tuition Reimbursement Program

Employee Wellness programs to support physical and mental health

Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program